Flash experienced a minor incident on September 2, 2026 affecting FlashValet and FlashPARCS, lasting 2h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 02, 2026, 03:52 PM UTC
The Flash team has been made aware of issues affecting payment processing through the USAePay gateway. They have identified the source of the issue and are working to resolve. If any transactions fail to process please instruct customers to re-attempt. We will continue to provide updates as they become available. For real-time updates please subscribe at https://status.usaepay.com/.
- identified Sep 02, 2026, 03:52 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 02, 2026, 04:33 PM UTC
USAePay has indicated that they have stabilized the performance and are continuing to monitor. "Our upstream provider has identified the issue and is working on solution. We have mitigated traffic to stabilize the issue and are monitoring for stability."
- monitoring Sep 02, 2026, 04:33 PM UTC
USAePay has migrated traffic to stabilize the issue. We are monitoring to make sure the issues have been resolved.
- monitoring Sep 02, 2026, 05:13 PM UTC
We are continuing to monitor the incident for any further updates
- resolved Sep 02, 2026, 06:45 PM UTC
This incident has been resolved.