FitMetrix incident

Mindbody Services

Resolved after 1 hour 20 minutes, affecting Mindbody Corporate Tools and Mindbody API and 1 more, on June 2, 2026.

resolved Jun 02, 2026, 09:39 PM UTC

Our engineering teams have successfully implemented a fix. Thank you for your patience while we worked to restore services!

Started
Jun 02, 2026, 08:19 PM UTC
Resolved
Jun 02, 2026, 09:39 PM UTC
Duration
1h 20m
Detected by Pingoru
Jun 02, 2026, 08:19 PM UTC

Affected components

Mindbody Corporate ToolsMindbody APIMindbody Consumer WebMindbody AppMindbody Branded AppMindbody Class Check-In AppMindbody WebhooksMindbody Branded WebMindbody WebsiteMindbody Video - Virtual Wellness Platform

Update timeline

  1. investigating Jun 02, 2026, 08:19 PM UTC

    We are investigating an issue impacting Mindbody services. We're working to determine the cause and implement a fix as soon as possible. Thanks for your patience while we work to restore services!

  2. investigating Jun 02, 2026, 08:23 PM UTC

    We're continuing to investigate an issue impacting Mindbody services. Mindbody customers are currently unable to access Mindbody services. We appreciate your patience while we work to restore services. Our next update will be at 2PM PT.

  3. monitoring Jun 02, 2026, 08:33 PM UTC

    A fix has been applied and services are beginning to recover. We're actively monitoring to ensure system stability. Mindbody customers may experience slower than normal page load times and intermittent errors while services continue to recover. Thank you for your patience while we work to restore services. Our next update will be at 2:15PM PT.

  4. monitoring Jun 02, 2026, 09:17 PM UTC

    We're continuing to monitor to ensure all Mindbody systems recover successfully. Thank you for your patience! Our next update will be at 3PM PT.

  5. resolved Jun 02, 2026, 09:39 PM UTC

    Our engineering teams have successfully implemented a fix. Thank you for your patience while we worked to restore services!

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