FitMetrix incident

Affilitate API 404 errors on read-only routes

Minor Resolved View vendor source →

FitMetrix experienced a minor incident on September 27, 2026 affecting Mindbody API, lasting 4h 44m. The incident has been resolved; the full update timeline is below.

Started
Sep 27, 2026, 09:24 PM UTC
Resolved
Sep 28, 2026, 02:09 AM UTC
Duration
4h 44m
Detected by Pingoru
Sep 27, 2026, 09:24 PM UTC

Affected components

Mindbody API

Update timeline

  1. investigating Sep 27, 2026, 09:24 PM UTC

    Status: Investigating {{mindbody-affiliate-base-url}}/locations/:locationId {{mindbody-affiliate-base-url}}/locations/:locationId/classes/:classId Returning 404 errors across Affiliate API Affected components Mindbody API (Degraded performance)

  2. investigating Sep 27, 2026, 10:27 PM UTC

    Status: Investigating We are continuing to investigate an issue affecting our Affiliate API that is impacting partner's ability to view locations and classes. Affected components Mindbody API (Degraded performance)

  3. resolved Sep 28, 2026, 02:09 AM UTC

    Status: Resolved Engineers have resolved the cause of the issue impacting the Affiliate API resulting in errors when partner's attempt to view locations and classes. Thank you for your patience while we worked to resolve this issue. Affected components Mindbody API (Operational)