Is FitMetrix down?

Last checked 2m ago
Current status
FitMetrix is up

No incidents right now.

FitMetrix is operational right now. Last checked 2m ago; the most recent incident resolved 4d ago.

Real-time FitMetrix status, recent outages, and incident history: pulled directly from FitMetrix's official status page at status.mindbodyonline.com every 5 minutes. Pingoru tracks 32 FitMetrix services and has captured 18 incidents in the last 90 days (98.89% uptime). Get email, Slack, Discord, or webhook alerts the moment FitMetrix reports a new incident, free for 3 monitors, no credit card.

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FitMetrix uptime 98.89% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 1h 19m
    Started Oct 27, 2026, 06:59 PM UTC · Resolved Oct 27, 2026, 08:19 PM UTC
    Booker Web Software
    Timeline · 4 updates
    • investigating · Oct 27, 2026, 06:59 PM UTC

      Status: Investigating We are aware of degraded performance with the Booker Software. Our team is investigating. We will update this page as we learn more. We will provide another update by 11:20 AM PST Affected components Booker Web Software (Degraded performance)

    • investigating · Oct 27, 2026, 07:22 PM UTC

      Status: Investigating We are continuing to work on the issue affecting longer than normal load times. We will provide another update as we learn more. Affected components Booker Web Software (Degraded performance)

    • investigating · Oct 27, 2026, 08:05 PM UTC

      Status: Investigating We are continuing to work on the issue affecting longer than normal load times. We will provide another update as we learn more. Affected components Booker Web Software (Degraded performance)

    • resolved · Oct 27, 2026, 08:19 PM UTC

      Status: Resolved The issue affecting load times has been resolved and services are operating normally. If you continue to experience problems, please contact support. Affected components Booker Web Software (Operational)

    Latest: Status: Resolved The issue affecting load times has been resolved and services are operating normally. If you continue to experience problems, please contact support. Affected comp…

  2. Resolved 2d 18h
    Started Oct 26, 2026, 10:48 PM UTC · Resolved Oct 29, 2026, 05:27 PM UTC
    Timeline · 5 updates
    • monitoring · Oct 26, 2026, 10:48 PM UTC

      Status: Monitoring We have identified an issue with a third-party upstream provider impacting TSYS customers. Mindbody customers using the TSYS processor may experience a 1 to 2 business day delay in payouts for some transactions from batch dates 10/23/2026 to 10/24/2026.

    • monitoring · Oct 27, 2026, 07:15 PM UTC

      Status: Monitoring We have identified an issue with a third-party upstream provider impacting TSYS customers. Some Mindbody customers using the TSYS processor may experience a delay in payouts for some transactions from batch dates 10/23/2026 - 10/24/2026. The processor has advised that impacted merchants should see funds for these transactions as early as Wednesday, 10/28/2026. We will continue to monitor this issue and provide updates as more information becomes available. We appreciate your patience.

    • monitoring · Oct 28, 2026, 06:11 PM UTC

      Status: Monitoring We've received an update from the TSYS processor regarding the delayed deposits for batch dates 10/23/2026 through 10/26/2026. The processor is working on releasing impacted batches in cycles: • 8AM EST • 2PM EST • 5PM EST If your deposit did not arrive with an earlier batch, it may be included in a batch released later today. We appreciate your patience.

    • monitoring · Oct 28, 2026, 11:03 PM UTC

      Status: Monitoring The TSYS payment processor is continuing to work on the funding cycles for the delayed deposits from batch dates 10/23/2026 - 10/26/2026. Some merchants may have received their deposits today, and remaining batches are expected to be deposited tomorrow, 10/29/2026. We appreciate your patience while we continue to monitor the issue. We will provide updates as more information becomes available.

    • resolved · Oct 29, 2026, 05:27 PM UTC

      Status: Resolved Merchants who previously reported TSYS deposit delays for transaction batch dates 10/23 - 10/26 have confirmed they've received their deposits today, 10/29/2026. This issue is resolved. If you are still experiencing deposit delays, please contact support. Thank you!

    Latest: Status: Resolved Merchants who previously reported TSYS deposit delays for transaction batch dates 10/23 - 10/26 have confirmed they've received their deposits today, 10/29/2026. T…

  3. Resolved 1h 54m
    Started Oct 26, 2026, 03:08 PM UTC · Resolved Oct 26, 2026, 05:03 PM UTC
    Timeline · 4 updates
    • investigating · Oct 26, 2026, 03:08 PM UTC

      Status: Investigating We are currently experiencing a service disruption affecting Booker Notifications. Our team is actively investigating the issue. We will provide updates as more information becomes available. We apologize for any inconvenience.

    • investigating · Oct 26, 2026, 03:42 PM UTC

      Status: Investigating We are continuing to work on the issue affecting Booker Notifications. We will provide another update soon.

    • monitoring · Oct 26, 2026, 03:58 PM UTC

      Status: Monitoring We are continuing to monitor Booker Email Notifications. At this time services appear to be operating normally. We will provide another update in one hour.

    • resolved · Oct 26, 2026, 05:03 PM UTC

      Status: Resolved The issue with Booker email notifications has been resolved, and notifications are working normally again.

    Latest: Status: Resolved The issue with Booker email notifications has been resolved, and notifications are working normally again.

  4. Resolved 1h 28m
    Started Oct 20, 2026, 12:57 AM UTC · Resolved Oct 20, 2026, 02:26 AM UTC
    Mindbody Web Software - Europe, Middle East, and AfricaMindbody Web Software - North, Central, and South AmericaMindbody Web Software - Asia Pacific
    Timeline · 3 updates
    • investigating · Oct 20, 2026, 12:57 AM UTC

      Status: Investigating We are currently investigating reports of an error when accessing the Clients tab affecting Mindbody. Our team is actively investigating the issue. We will provide updates as more information becomes available. We apologize for any inconvenience. Affected components Mindbody Web Software - Europe, Middle East, and Africa (Degraded performance) Mindbody Web Software - North, Central, and South America (Degraded performance) Mindbody Web Software - Asia Pacific (Degraded performance)

    • identified · Oct 20, 2026, 01:45 AM UTC

      Status: Identified We have identified the cause of the issue and are currently rolling out a fix. We will provide further updates as more information becomes available. We apologize for any inconvenience caused. Affected components Mindbody Web Software - Europe, Middle East, and Africa (Degraded performance) Mindbody Web Software - North, Central, and South America (Degraded performance) Mindbody Web Software - Asia Pacific (Degraded performance)

    • resolved · Oct 20, 2026, 02:26 AM UTC

      Status: Resolved Our engineer have address has issue and rollout the fix for the issue. Mindbody service has fully recover and back to functioning. Affected components Mindbody Web Software - Asia Pacific (Operational) Mindbody Web Software - Europe, Middle East, and Africa (Operational) Mindbody Web Software - North, Central, and South America (Operational)

    Latest: Status: Resolved Our engineer have address has issue and rollout the fix for the issue. Mindbody service has fully recover and back to functioning. Affected components Mindbody Web…

  5. Resolved 1h 13m
    Started Oct 05, 2026, 11:02 AM UTC · Resolved Oct 05, 2026, 12:16 PM UTC
    Mindbody AppMindbody Branded AppMindbody Branded Web
    Timeline · 3 updates
    • identified · Oct 05, 2026, 11:02 AM UTC

      Status: Identified We have identified an issue currently affecting Branded Web. The Branded Web Manager is currently inaccessible, and customers may also be unable to complete checkouts for Branded Web carts. Our teams are actively working to resolve the issue. We will provide further updates as more information becomes available. Affected components Mindbody Branded Web (Partial outage)

    • monitoring · Oct 05, 2026, 11:42 AM UTC

      Status: Monitoring Checkout services across the Branded App, Mindbody App, and Branded Web are recovering, and the Branded Web Manager is now accessible. We are expecting a full recovery soon and will continue to monitor the situation closely. Affected components Mindbody Branded Web (Degraded performance) Mindbody Branded App (Degraded performance) Mindbody App (Degraded performance)

    • resolved · Oct 05, 2026, 12:16 PM UTC

      Status: Resolved Resolved – Branded Web and App Services The issues affecting checkout functionality across the Branded App, Mindbody App, and Branded Web have been resolved. The Branded Web Manager is also accessible again, and all affected services are operating normally. Affected components Mindbody App (Operational) Mindbody Branded Web (Operational) Mindbody Branded App (Operational)

    Latest: Status: Resolved Resolved – Branded Web and App Services The issues affecting checkout functionality across the Branded App, Mindbody App, and Branded Web have been resolved. The B…

See the full FitMetrix outage history

3 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse FitMetrix outage history →

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Incident record

Since April 2026 · incident.io · 32 components checked every 5 minutes
41incidents recorded
41last 12 months
8last 90 days
33 hourstypical duration, 12 months

The longest incident in the last year, Payment Processing - Point of Sale on April 15, 2026, ran for 16 days. 38 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Mindbody Web Software - Asia Pacific15
  • Mindbody Web Software - Europe, Middle East, and Africa15
  • Mindbody Web Software - North, Central, and South America15
  • Mindbody Payment Processing10
  • Mindbody Branded Web8

Latest incidents

  • Booker - Degraded Performance October 27, 2026 · 79 minutes · degraded service

    Status: Investigating We are aware of degraded performance with the Booker Software. Our team is investigating. We will update this page as we learn more. We…

  • Mindbody / Mindbody Payment Processing October 26, 2026 · 3 days · degraded service

    Status: Monitoring We have identified an issue with a third-party upstream provider impacting TSYS customers. Mindbody customers using the TSYS processor may…

  • Booker Notifications - Service Disruption October 26, 2026 · 114 minutes · degraded service

    Status: Investigating We are currently experiencing a service disruption affecting Booker Notifications. Our team is actively investigating the issue. We will…

Outage history

Past 90 days · 8 incidents View full outage history →