Resolved after 27 minutes, affecting Mindbody Web Software - Europe, Middle East, and Africa and Mindbody Web Software - North, Central, and South America and 1 more, on May 27, 2026.
Engineers have resolved the issue impacting Mindbody Payments customers. Thank you for your patience as we worked to resolve this issue.
Affected components
Update timeline
- identified May 27, 2026, 06:04 PM UTC
Engineers have identified and working to resolve an issue impacting Mindbody Payments customers. At this time, Merchants are unable to access the payments portal via the drop-down menu when clicking on their name in the upper right corner. Merchants can however access the payment portal through the POS screen by clicking "More" and selecting "Payments Portal" from that drop-down menu. The next update will be made at 12:30PM PT or as information becomes available.
- resolved May 27, 2026, 06:32 PM UTC
Engineers have resolved the issue impacting Mindbody Payments customers. Thank you for your patience as we worked to resolve this issue.
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