FitMetrix experienced a minor incident on May 19, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring May 18, 2026, 11:18 PM UTC
Status: Monitoring We are investigating an issue affecting Mindbody Payments. A subset of customers in Mexico who were scheduled to receive payouts today will instead receive them tomorrow. We are actively working with our payment processor to confirm payouts are distributed as expected tomorrow.
- resolved May 19, 2026, 09:25 PM UTC
Status: Resolved We have confirmed that the payouts occurred as expected.