Resolved after 22 hours 6 minutes, on May 18, 2026.
We are investigating an issue affecting Mindbody Payments. A subset of customers in Mexico who were scheduled to receive payouts today will instead receive them tomorrow. We are actively working with our payment processor to confirm payouts are distributed as expected tomorrow.
Update timeline
- monitoring May 18, 2026, 11:18 PM UTC
We are investigating an issue affecting Mindbody Payments. A subset of customers in Mexico who were scheduled to receive payouts today will instead receive them tomorrow. We are actively working with our payment processor to confirm payouts are distributed as expected tomorrow.
- resolved May 19, 2026, 09:25 PM UTC
We have confirmed that the payouts occurred as expected.
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