FitMetrix incident

Booker Web Software

Resolved after 2 hours 23 minutes, affecting Booker Web Software, on May 13, 2026.

resolved May 14, 2026, 12:23 AM UTC

Our engineering teams have successfully implemented a fix and the Booker Web Software is stable. Thank you for your patience as we worked to restore services!

Started
May 13, 2026, 10:00 PM UTC
Resolved
May 14, 2026, 12:23 AM UTC
Duration
2h 23m
Detected by Pingoru
May 13, 2026, 10:00 PM UTC

Affected components

Booker Web Software

Update timeline

  1. investigating May 13, 2026, 10:00 PM UTC

    We are investigating an issue impacting the Booker Web Software. Some Booker customers are experiencing intermittent slower than normal page load times and errors when navigating through the Booker Web Software. We apologize for the inconvenience. Our next update will be at 5:00PM PT.

  2. resolved May 14, 2026, 12:23 AM UTC

    Our engineering teams have successfully implemented a fix and the Booker Web Software is stable. Thank you for your patience as we worked to restore services!

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