FitMetrix incident

Booker - Payment Processing

Minor Resolved View vendor source →

FitMetrix experienced a minor incident on May 8, 2026 affecting Booker Payment Processing, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 07:49 PM UTC
Resolved
May 08, 2026, 07:49 PM UTC
Duration
Detected by Pingoru
May 08, 2026, 07:49 PM UTC

Affected components

Booker Payment Processing

Update timeline

  1. identified May 08, 2026, 07:15 PM UTC

    Status: Identified We have identified an upstream 3rd party payment processor, Clover, experiencing an issue impacting Booker Payment Processing. Booker v2 customers using Clover as their payment processor are receiving an error when attempting to process a payment. We are working with Clover to resolve the issue as soon as possible. Thank you for your patience, our next update will be at 2:00PM PT. Affected components Booker Payment Processing (Partial outage)

  2. resolved May 08, 2026, 07:49 PM UTC

    Status: Resolved Clover has resolved their incident impacting Booker Payment Processing. Affected components Booker Payment Processing (Operational)