FitMetrix incident

Booker - Payment Processing

Resolved after 34 minutes, affecting Booker Payment Processing, on May 8, 2026.

identified May 08, 2026, 07:15 PM UTC

We have identified an upstream 3rd party payment processor, Clover, experiencing an issue impacting Booker Payment Processing. Booker v2 customers using Clover as their payment processor are receiving an error when attempting to process a payment. We are working with Clover to resolve the issue as soon as possible. Thank you for your patience, our next update will be at 2:00PM PT.

Started
May 08, 2026, 07:15 PM UTC
Resolved
May 08, 2026, 07:49 PM UTC
Duration
34m
Detected by Pingoru
May 08, 2026, 07:15 PM UTC

Affected components

Booker Payment Processing

Update timeline

  1. identified May 08, 2026, 07:15 PM UTC

    We have identified an upstream 3rd party payment processor, Clover, experiencing an issue impacting Booker Payment Processing. Booker v2 customers using Clover as their payment processor are receiving an error when attempting to process a payment. We are working with Clover to resolve the issue as soon as possible. Thank you for your patience, our next update will be at 2:00PM PT.

  2. resolved May 08, 2026, 07:49 PM UTC

    Clover has resolved their incident impacting Booker Payment Processing.

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