FitMetrix incident

Mindbody Web Software - Class Sign Ins

Resolved after 10 minutes, affecting Mindbody Web Software - Europe, Middle East, and Africa and Mindbody Web Software - North, Central, and South America and 1 more, on March 3, 2026.

resolved Mar 03, 2026, 08:54 PM UTC

Our engineering teams have successfully implemented a fix and the class sign in sheet in now fixed. Thank you for your patience while we worked to restore services.

Started
Mar 03, 2026, 08:43 PM UTC
Resolved
Mar 03, 2026, 08:54 PM UTC
Duration
10m
Detected by Pingoru
Mar 03, 2026, 08:43 PM UTC

Affected components

Mindbody Web Software - Europe, Middle East, and AfricaMindbody Web Software - North, Central, and South AmericaMindbody Web Software - Asia Pacific

Update timeline

  1. identified Mar 03, 2026, 08:43 PM UTC

    We have identified an issue impacting class sign ins within the Mindbody Web Software. Mindbody customers are unable to add consumers to the class roster via the Mindbody Web Software. As a workaround, in the Class sign in sheet, you can successfully click the "Adv. Register" button to add new consumers to a class. Thank you for your patience while we work to restore services. We will provide an update once we've rolled out a fix.

  2. resolved Mar 03, 2026, 08:54 PM UTC

    Our engineering teams have successfully implemented a fix and the class sign in sheet in now fixed. Thank you for your patience while we worked to restore services.

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