FitMetrix incident

Mindbody Payments

Resolved after 23 hours 58 minutes, on March 9, 2026.

resolved Mar 10, 2026, 10:58 PM UTC

We have confirmed that the 3rd party upstream processor successfully paid out the pending transactions. Thank you for your patience!

Started
Mar 09, 2026, 11:00 PM UTC
Resolved
Mar 10, 2026, 10:58 PM UTC
Duration
23h 58m
Detected by Pingoru
Mar 09, 2026, 11:00 PM UTC

Update timeline

  1. monitoring Mar 09, 2026, 11:00 PM UTC

    We have identified a 3rd party upstream provider impacting Mindbody Payments. Mindbody customers using Mindbody Payments will receive their payouts a day later than expected for transactions made between 9:00 PM, March 7, and 9:00 PM, March 8.

  2. resolved Mar 10, 2026, 10:58 PM UTC

    We have confirmed that the 3rd party upstream processor successfully paid out the pending transactions. Thank you for your patience!

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