FitMetrix experienced a minor incident on March 25, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Mar 23, 2026, 10:42 PM UTC
Status: Monitoring We identified a 3rd party upstream provider impacted Mindbody Payments between 07:00 to 07:30 UTC on March 23rd, 2026. Mindbody customers in Hong Kong using Mindbody Payments may experience delayed payouts depending on their funding schedule. We have confirmed the 3rd party upstream processor has resolved the issue. Thank you for your patience.
- resolved Mar 25, 2026, 05:17 PM UTC
Status: Resolved The issue has been resolved.