FitMetrix incident

Marketing Suite

Resolved after 1 hour 47 minutes, affecting Marketing Suite, on March 27, 2026.

resolved Mar 27, 2026, 12:42 PM UTC

Resolved The issue impacting Marketing Suite has been fully resolved. A fix has been successfully deployed, and access has been restored for all affected regions. We sincerely apologize for the disruption this caused and appreciate your patience while our engineering teams worked to resolve the issue. If you continue to experience any problems accessing Marketing Suite, please contact our support team.

Started
Mar 27, 2026, 10:55 AM UTC
Resolved
Mar 27, 2026, 12:42 PM UTC
Duration
1h 47m
Detected by Pingoru
Mar 27, 2026, 10:55 AM UTC

Affected components

Marketing Suite

Update timeline

  1. investigating Mar 27, 2026, 10:55 AM UTC

    We are investigating an issue impacting Marketing Suite. Some customers are unable to access Marketing Suite dependent upon region. Thank you for your patience while we work to restore services!

  2. identified Mar 27, 2026, 12:02 PM UTC

    Our engineering teams have identified the issue impacting Marketing Suite. We’re working to roll out a fix. Thank you for your patience!

  3. resolved Mar 27, 2026, 12:42 PM UTC

    Resolved The issue impacting Marketing Suite has been fully resolved. A fix has been successfully deployed, and access has been restored for all affected regions. We sincerely apologize for the disruption this caused and appreciate your patience while our engineering teams worked to resolve the issue. If you continue to experience any problems accessing Marketing Suite, please contact our support team.

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