FitMetrix experienced a minor incident on March 27, 2026 affecting Mindbody Web Software - Europe, Middle East, and Africa and Mindbody Web Software - North, Central, and South America and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 27, 2026, 08:33 PM UTC
Status: Investigating We are aware of issues impacting the Mindbody Web Software. Our engineering teams are currently investigating. We will provide an update once we identify the issue. Thank you for your patience! Affected components Mindbody Web Software - Europe, Middle East, and Africa (Partial outage) Mindbody Web Software - North, Central, and South America (Partial outage) Mindbody Web Software - Asia Pacific (Partial outage)
- monitoring Mar 27, 2026, 08:50 PM UTC
Status: Monitoring Our engineering teams identified the issue and have implemented a fix. Mindbody customers may have experienced loading issues for critical features throughout the Mindbody Web Software. We are currently monitoring to ensure system stability. Thank you for your patience! Affected components Mindbody Web Software - North, Central, and South America (Operational) Mindbody Web Software - Asia Pacific (Operational) Mindbody Web Software - Europe, Middle East, and Africa (Operational)
- resolved Mar 27, 2026, 09:01 PM UTC
Status: Resolved Our engineering teams have successfully resolved the issue. Affected components Mindbody Web Software - Europe, Middle East, and Africa (Operational) Mindbody Web Software - North, Central, and South America (Operational) Mindbody Web Software - Asia Pacific (Operational)