Mindbody Web Software - Point of Sale

Update timeline

1. investigating Apr 13, 2026, 04:19 PM UTC

   Status: Investigating We are investigating an issue impacting the Mindbody Web Software. Mindbody customers are intermittently experiencing an error when attempting to checkout through the point of sale screen. Thank you for your patience while we work to restore services. Our next update will be at 10:30AM PT. Affected components Mindbody Payment Processing (Degraded performance)

2. identified Apr 13, 2026, 04:31 PM UTC

   Status: Identified We have identified the issue impacting the Mindbody Web Software Point of Sale. Our engineering team has implemented a fix and we're monitoring to ensure system stability. There may be continued intermittent errors while the fix applies. Our next update will be at 10:00AM PT. Affected components Mindbody Payment Processing (Degraded performance)

3. resolved Apr 13, 2026, 04:54 PM UTC

   Status: Resolved Our engineering teams have successfully rolled out a fix and the Mindbody Web Software has been restored to full functionality. Affected components Mindbody Payment Processing (Operational)