Booker Point of Sale v2

Update timeline

1. resolved May 01, 2026, 07:05 PM UTC

   Status: Resolved On Thursday, April 30, 2026, between 12:05PM and 12:25PM PT, Booker customers using Point of Sale v2 experienced errors while attempting to process payments. Our engineering teams successfully implemented a fix and restored services. Thank you for your patience while we worked to restore services! Affected components Booker Mobile App (Operational) FitMetrix Admin Portal (Operational) Insights (Operational) FitMetrix Branded Mobile App (Operational) FitMetrix In-Studio Solutions (Operational) Mindbody Website (Operational) Mindbody Consumer Web (Operational) Mindbody Video - Virtual Wellness Platform (Operational) FitMetrix Webhooks (Operational) FitMetrix Trainer Portal (Operational) Mindbody App (Operational) Mindbody Web Software - Asia Pacific (Operational) Mindbody Web Software - North, Central, and South America (Operational) FitMetrix API (Operational) FitMetrix Web Software (Operational) Booker API (Operational) Mindbody Payment Processing (Operational) Mindbody Web Software - Europe, Middle East, and Africa (Operational) Mindbody Branded App (Operational) Mindbody API (Operational) Booker Online Booking (Operational) Mindbody Class Check-In App (Operational) Booker Payment Processing (Operational) Marketing Suite (Operational) Messenger[ai] (Operational) Booker Web Software (Operational) Booker Branded App (Operational) Mindbody Webhooks (Operational) Mindbody Branded Web (Operational) Booker Reservationist Booking (Operational) Mindbody Business App (Operational) Mindbody Corporate Tools (Operational)