FitMetrix incident

Booker Point of Sale v2

Resolved on May 1, 2026, affecting Booker API and Mindbody Corporate Tools and 1 more.

resolved May 01, 2026, 07:05 PM UTC

On Thursday, April 30, 2026, between 12:05PM and 12:25PM PT, Booker customers using Point of Sale v2 experienced errors while attempting to process payments. Our engineering teams successfully implemented a fix and restored services. Thank you for your patience while we worked to restore services!

Started
May 01, 2026, 07:05 PM UTC
Resolved
May 01, 2026, 07:05 PM UTC
Duration
–
Detected by Pingoru
May 01, 2026, 07:05 PM UTC

Affected components

Booker APIMindbody Corporate ToolsFitMetrix In-Studio SolutionsMessenger[ai]Mindbody APIMindbody Consumer WebMindbody AppMindbody Branded AppMindbody Class Check-In AppFitMetrix Webhooks

Update timeline

  1. resolved May 01, 2026, 07:05 PM UTC

    On Thursday, April 30, 2026, between 12:05PM and 12:25PM PT, Booker customers using Point of Sale v2 experienced errors while attempting to process payments. Our engineering teams successfully implemented a fix and restored services. Thank you for your patience while we worked to restore services!

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