Firstup incident

Some email delays due to 3rd party incident

Resolved on April 23, 2025.

resolved Apr 23, 2025, 10:42 PM UTC

Between 2 and 3 PM PT some emails may have been delayed due to a third party related incident detailed here: https://status.sendgrid.com/incidents/6fj45kvpw8n3 . We are continuing to actively monitor the situation and working with the third party to understand root cause and scope. Monitoring has indicated no further delays, but there may be a chance that email addresses previously on a bounce suppression list will receive emails if they continue to be included in active audiences.

Started
Apr 23, 2025, 09:00 PM UTC
Resolved
Apr 23, 2025, 09:00 PM UTC
Duration
–
Detected by Pingoru
Apr 23, 2025, 09:00 PM UTC

Update timeline

  1. resolved Apr 23, 2025, 10:42 PM UTC

    Between 2 and 3 PM PT some emails may have been delayed due to a third party related incident detailed here: https://status.sendgrid.com/incidents/6fj45kvpw8n3 . We are continuing to actively monitor the situation and working with the third party to understand root cause and scope. Monitoring has indicated no further delays, but there may be a chance that email addresses previously on a bounce suppression list will receive emails if they continue to be included in active audiences.

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