FingerprintJS experienced a minor incident on May 10, 2026 affecting Identification (Identification - Global (US)), lasting 2h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Identification (Identification - Global (US))
Update timeline
- investigating May 10, 2026, 10:54 PM UTC
We’re currently observing elevated error rates and higher-than-normal latency in our US region for our Ingress endpoint. Our engineers are investigating.
- resolved May 11, 2026, 12:58 AM UTC
Services started to come back online. We are monitoring the services to ensure their health