Finalsite incident

Finalsite Enrollment Degraded Performance

Minor Resolved View vendor source →

Finalsite experienced a minor incident on May 30, 2025 affecting Enrollment Management System, lasting 20h 58m. The incident has been resolved; the full update timeline is below.

Started
May 30, 2025, 06:14 PM UTC
Resolved
May 31, 2025, 03:12 PM UTC
Duration
20h 58m
Detected by Pingoru
May 30, 2025, 06:14 PM UTC

Affected components

Enrollment Management System

Update timeline

  1. identified May 30, 2025, 06:14 PM UTC

    We are aware of brief site outages in all regions this morning with Finalsite Enrollment, and the team is actively resolving any system stability issues after last night's maintenance.

  2. monitoring May 30, 2025, 09:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 31, 2025, 03:12 PM UTC

    This incident has been resolved.