Finalsite experienced a minor incident on June 12, 2025 affecting Mass Notifications and Messages XR Enterprise, lasting 18m. The incident has been resolved; the full update timeline is below.
Affected components
Mass NotificationsMessages XR Enterprise
Update timeline
- investigating Jun 12, 2025, 08:38 PM UTC
For a subset of users, attachments cannot be uploaded to messages. We apologize for this inconvenience. If you are affected by this issue, we suggest providing a link to the attachment until a resolution is in place. We will update this status as work progresses.
- resolved Jun 12, 2025, 08:57 PM UTC
Attachments can once again be uploaded to messages, and the system is performing as expected. If you have any ongoing questions or concerns, please reach out to Support.