Finalsite experienced a minor incident on June 23, 2025 affecting Composer US East and Composer US Central and 1 more component, lasting 19h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 23, 2025, 04:04 PM UTC
There is currently an issue where some users may appear as "off feed" due to full integration refreshes not running consistently. While data additions are still processing normally, the process that identifies and removes users is currently producing inaccurate results. We're working to correct this and ask that the off feed utility not be run manually if all users are showing as off feed. If you notice users have been incorrectly removed or have any questions, please reach out to our support team.
- investigating Jun 23, 2025, 08:52 PM UTC
The team continues their investigation into this issue.
- resolved Jun 24, 2025, 11:09 AM UTC
This incident has been resolved.