Fin AI incident

Elevated errors and latencies in the European hosting region.

Resolved after 8 minutes, affecting Fin AI Agent and Inbox and 1 more, on November 6, 2026.

resolved Nov 06, 2026, 04:26 PM UTC

Between 15:27 - 15:35 UTC we experienced an outage of Fin and the Intercom helpdesk in the European hosting region. We will publish a writeup of the outage on our status page.

Started
Nov 06, 2026, 03:27 PM UTC
Resolved
Nov 06, 2026, 03:35 PM UTC
Duration
8m
Detected by Pingoru
Nov 06, 2026, 03:27 PM UTC

Affected components

Fin AI AgentInboxWeb MessengerMobile Messenger

Update timeline

  1. investigating Nov 06, 2026, 03:36 PM UTC

    Our team is aware of the issue and are currently investigating. We will update you here when we have more information.

  2. resolved Nov 06, 2026, 04:26 PM UTC

    Between 15:27 - 15:35 UTC we experienced an outage of Fin and the Intercom helpdesk in the European hosting region. We will publish a writeup of the outage on our status page.

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