Resolved after 48 minutes, affecting app.getfernand.com and API and 1 more, on November 2, 2026.
Everything is back online. We experienced a major spike in WebSocket connections, which we’ve now mitigated. We’re sorry for the disruption. We’re continuing to monitor things to make sure everything stays stable, but you can consider this the all clear ✅
Affected components
Update timeline
- investigating Nov 02, 2026, 03:27 PM UTC
We're currently investigating an incident with Fernand. The app and API are unresponsive, but message ingestion is preserved.
- investigating Nov 02, 2026, 04:03 PM UTC
We have pushed a temporary fix and seeing improving performance. We are continuing to investigate the root cause, and will provide an update in 30 minutes.
- resolved Nov 02, 2026, 04:16 PM UTC
Everything is back online. We experienced a major spike in WebSocket connections, which we’ve now mitigated. We’re sorry for the disruption. We’re continuing to monitor things to make sure everything stays stable, but you can consider this the all clear ✅
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