Fernand incident

App is unavailable

Major Resolved View vendor source →

Fernand experienced a major incident on October 7, 2026 affecting app.getfernand.com and API, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2026, 07:39 AM UTC
Resolved
Oct 07, 2026, 08:18 AM UTC
Duration
39m
Detected by Pingoru
Oct 07, 2026, 07:39 AM UTC

Affected components

app.getfernand.comAPI

Update timeline

  1. investigating Oct 07, 2026, 07:39 AM UTC

    We are investigating an outage with the app. Email, chat, and Slack messages are still being routed.

  2. resolved Oct 07, 2026, 08:18 AM UTC

    App and API are back up. We are continuing on monitoring the health of the infrastructure, and will draft a post mortem shortly.