Fasthosts Outage History

Some customers may be experiencing issues accessing their Cloud Panel.

A small number of WordPress websites are currently failing to load. Our engineers are investigating.

Some customers may experience issues with their Hosting for WordPress contracts. The online websites that have already been created may also be affected.

Some customers may experience issues while using their Wordpress Hosting. The online websites that have already been created may also be affected.

Our technicians are currently working on resolving this issue. Thank you for your patience and understanding.

Our team is continuing to work on this issue. Our apologies for the inconvenience caused.

Some emails sent to Microsoft-hosted email addresses may be rejected due to Microsoft blocking some of our IP addresses. Please accept our apologies for any inconvenience you may be experiencing.

We have found the cause for the disruption and are working on resolving it.

Some customers may experience issues accessing their Cloud Panel.

We are investigating an issue affecting incoming email delivery. Some users may not see new messages in their inboxes at this time. Our team is working to restore service as quickly as possible. Potential Cause: A backend delivery service interruption.

We are aware that our Webmail interface is currently unavailable. Customers attempting to log in will receive an error. Our team is working to restore the Webmail service now.

Following recent improvements to our backend mail systems, you may need to update your incoming and outgoing server settings to ensure connectivity. If updating the settings does not resolve the issue, please take a backup of your mail content (export a backup from the mail client), then remove and re-add the mailbox on your device. You can find the correct settings in our help guide here: Set up email on your device

An outage with one of our main offices are causing problems with our Technical Support line. You may experience a greater hold time than usual. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.

Some customers may currently be unable to send email from web forms or other shared hosting sources. Our team is actively working to resolve the issue and restore normal email delivery.

We are still working on resolving this issue. More information will follow soon.

We are continuing to work on resolving the technical issue. We apologise for the inconvenience caused and thank you for your patience.

We are aware of an issue impacting email forwarding to Yahoo and Sky Mail addresses. Some customers may experience failed deliveries. Our Mail Operations team is investigating and will share updates as progress is made.

We are still working on resolving the technical issue. Thank you for your patience.

We are still working on resolving this issue. More information will follow soon.

We have successfully minimised the disruption and are working to completely resolve it as soon as possible.

We are addressing the issue as quickly as possible. We apologise for the inconvenience caused and thank you for your patience.

Most email traffic is now flowing as expected. We are in the final stages of unblocking the remaining servers to fully resolve the issue for all users.

Our Website Builder platform is currently unavailable. Customers may not be able to log in to the editor or make changes, and the publishing function is offline. We are investigating the cause of this outage.

We are investigating an outage impacting our hosted Microsoft Exchange platform. Some customers may not be able to send or receive email or access Outlook Web Access (OWA). Our Exchange administrators are working to resolve this incident now.

We are still working on resolving the technical issue. Thank you for your patience.

We have eliminated the disruption for almost everyone affected.

Our email support ticket system is currently down. The ticket portal & chat support are inaccessible. For urgent issues, please call our support line. We are working to restore this service.

We are aware of a critical issue preventing all customers from sending outbound email via our SMTP servers. Messages will remain in your outbox and fail to send. This is a top priority for our engineering team

We are still working on resolving the technical issue.

Due to a technical disruption, the Support hotline is temporarily unavailable. As an alternative, you can use numbers 01452 947424 (for sales) and 01452 947421 (for support). We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. You may also contact our support team via e-mail or chat.

Some customers may be experiencing issues receiving E-mails. We are working on a quick solution and apologise for any inconvenience this may cause.