Fasthosts experienced a notice incident on August 26, 2025 affecting Standard Email and Microsoft Exchange Email, lasting 16d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 26, 2025, 11:28 AM UTC
We have been made aware of a new email phishing campaign targeting Fasthosts Customers. The details are as follows: ====================================== Sent on 25/08/2025 at around 19:15 The Subject line is: Important: Subscription Renewal Required ====================================== This email has NOT been sent from Fasthosts and would therefore strongly advise any customers who received these to not respond, click on links or open any included attachments. If you suspect you have received one of these emails, check this KBA to see a screenshot and our recommendations: Ongoing Phishing Campaign Targeting Fasthosts Customers
- resolved Sep 11, 2025, 12:12 PM UTC
This incident has been resolved.