Resolved after 1 hour 7 minutes, affecting Phone Systems and Chat Support and 1 more, on October 10, 2025.
One of our support teams are currently impacted by an earthquake. Calls are being routed to an alternative support team, however it may take longer for our agents to answer calls and respond to queries.
Affected components
Phone SystemsChat SupportEmail Support
Update timeline
- identified Oct 10, 2025, 04:42 AM UTC
One of our support teams are currently impacted by an earthquake. Calls are being routed to an alternative support team, however it may take longer for our agents to answer calls and respond to queries.
- resolved Oct 10, 2025, 05:50 AM UTC
This incident has been resolved.
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