Fasthosts incident

Service Outage - Webmail Unavailable

Resolved after 25 minutes, affecting Webmail Interface and Sending Mail, on October 27, 2025.

identified Oct 27, 2025, 03:07 PM UTC

We are aware that our Webmail interface is currently unavailable. Customers attempting to log in may receive an error. Accessing email via desktop or mobile clients (IMAP/POP3) is unaffected. Our team is working to restore the Webmail service now.

Started
Oct 27, 2025, 03:07 PM UTC
Resolved
Oct 27, 2025, 03:32 PM UTC
Duration
25m
Detected by Pingoru
Oct 27, 2025, 03:07 PM UTC

Affected components

Webmail InterfaceSending Mail

Update timeline

  1. identified Oct 27, 2025, 03:07 PM UTC

    We are aware that our Webmail interface is currently unavailable. Customers attempting to log in may receive an error. Accessing email via desktop or mobile clients (IMAP/POP3) is unaffected. Our team is working to restore the Webmail service now.

  2. resolved Oct 27, 2025, 03:32 PM UTC

    The issue has been resolved.

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