Fasthosts incident

Windows Sites Offline that connect to MySql

Major Resolved View vendor source →

Fasthosts experienced a major incident on October 28, 2025 affecting Webhosting, lasting 2h 11m. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2025, 05:15 AM UTC
Resolved
Oct 28, 2025, 07:27 AM UTC
Duration
2h 11m
Detected by Pingoru
Oct 28, 2025, 05:15 AM UTC

Affected components

Webhosting

Update timeline

  1. investigating Oct 28, 2025, 05:15 AM UTC

    We are currently investigating an issue that has caused some Windows sites to be offline.

  2. investigating Oct 28, 2025, 06:12 AM UTC

    Investigation is still ongoing, it appears to be affecting Windows Hosted sites connecting to a MySQL database.

  3. monitoring Oct 28, 2025, 06:48 AM UTC

    The issue has been identified and Sites are now connecting to MySql databases. We are monitoring the situation.

  4. monitoring Oct 28, 2025, 07:07 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Oct 28, 2025, 07:27 AM UTC

    This incident has been resolved.