Fasthosts incident

Service Outage - Webmail Unavailable

Resolved after 29 minutes, affecting Webmail Interface, on October 29, 2025.

identified Oct 29, 2025, 12:56 PM UTC

We are aware that our Webmail interface is currently unavailable. Customers attempting to log in may receive an error. Accessing email via desktop or mobile clients (IMAP/POP3) is unaffected. Our team is working to restore the Webmail service now.

Started
Oct 29, 2025, 12:56 PM UTC
Resolved
Oct 29, 2025, 01:25 PM UTC
Duration
29m
Detected by Pingoru
Oct 29, 2025, 12:56 PM UTC

Affected components

Webmail Interface

Update timeline

  1. identified Oct 29, 2025, 12:56 PM UTC

    We are aware that our Webmail interface is currently unavailable. Customers attempting to log in may receive an error. Accessing email via desktop or mobile clients (IMAP/POP3) is unaffected. Our team is working to restore the Webmail service now.

  2. resolved Oct 29, 2025, 01:25 PM UTC

    This incident is now resolved.

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