Resolved after 43 minutes, affecting Microsoft Exchange Email, on November 12, 2025.
We are investigating login issues affecting our hosted Microsoft Exchange platform. Customers attempting to log in using the URL https://webmail.livemail.co.uk/ will receive an error. Our Exchange administrators are working to resolve this critical incident now. For the meantime, you may use this URL https://exchange.livemail.co.uk/ on accessing your Microsoft Exchange emails.
Affected components
Update timeline
- identified Nov 12, 2025, 10:32 AM UTC
We are investigating login issues affecting our hosted Microsoft Exchange platform. Customers attempting to log in using the URL https://webmail.livemail.co.uk/ will receive an error. Our Exchange administrators are working to resolve this critical incident now. For the meantime, you may use this URL https://exchange.livemail.co.uk/ on accessing your Microsoft Exchange emails.
- resolved Nov 12, 2025, 11:15 AM UTC
This incident has been resolved.
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