Resolved after 11 minutes, affecting Chat Support, on December 10, 2025.
When starting a chat with our support team, some customers may see a notice that “the team you’re trying to reach is currently unavailable.” We are working on getting this contact option available again as soon as possible. We apologise for any inconvenience.
Affected components
Chat Support
Update timeline
- investigating Dec 10, 2025, 02:19 PM UTC
When starting a chat with our support team, some customers may see a notice that “the team you’re trying to reach is currently unavailable.” We are working on getting this contact option available again as soon as possible. We apologise for any inconvenience.
- resolved Dec 10, 2025, 02:30 PM UTC
This incident has been resolved.
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