Fasthosts incident

Some email logins failing

Resolved after 1 hour 32 minutes, affecting Webmail Interface, on December 14, 2025.

investigating Dec 14, 2025, 08:21 AM UTC

Webmail logins are failing for some mailboxes, giving an error "LGI-0003". Our engineers are working to resolve this.

Started: Dec 14, 2025, 08:21 AM UTC
Resolved: Dec 14, 2025, 09:53 AM UTC
Duration: 1h 32m
Detected by Pingoru: Dec 14, 2025, 08:21 AM UTC

Affected components

Webmail Interface

Update timeline

investigating Dec 14, 2025, 08:21 AM UTC

Webmail logins are failing for some mailboxes, giving an error "LGI-0003". Our engineers are working to resolve this.
resolved Dec 14, 2025, 09:53 AM UTC

Webmail logins should now be working for all customers.

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