Fasthosts incident

Sending email to Microsoft-hosted email addresses may not be possible

Resolved after 1 day 22 hours, affecting Standard Email and Sending Mail, on January 7, 2026.

identified Jan 08, 2026, 04:58 PM UTC

We have successfully minimised the disruption and are working to completely resolve it as soon as possible.

Started
Jan 07, 2026, 11:47 AM UTC
Resolved
Jan 09, 2026, 10:41 AM UTC
Duration
1d 22h
Detected by Pingoru
Jan 07, 2026, 11:47 AM UTC

Affected components

Standard EmailSending Mail

Update timeline

  1. identified Jan 07, 2026, 11:47 AM UTC

    Some emails sent to Microsoft-hosted email addresses may be rejected due to Microsoft blocking some of our IP addresses. We are in contact with Microsoft to request de-listing. Please accept our apologies for any inconvenience you may be experiencing.

  2. identified Jan 08, 2026, 04:58 PM UTC

    We have successfully minimised the disruption and are working to completely resolve it as soon as possible.

  3. resolved Jan 09, 2026, 10:41 AM UTC

    The issue has been resolved.

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