FareHarbor Outage History

FareHarbor is up right now

FareHarbor had 23 outages in the last 2 years totaling 50h 56m of downtime — averaging 0.9 incidents per month.

There were 23 FareHarbor outages since May 21, 2024 totaling 50h 56m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.fareharbor.com

Minor February 17, 2026

Image Upload Issue

Detected by Pingoru
Feb 17, 2026, 12:29 PM UTC
Resolved
Feb 17, 2026, 01:40 PM UTC
Duration
1h 10m
Timeline · 2 updates
  1. investigating Feb 17, 2026, 12:29 PM UTC

    We are currently experiencing an issue affecting photo uploads. The problem originates from the third-party service, and we are closely monitoring the situation. We will share updates as soon as they become available.

  2. resolved Feb 17, 2026, 01:40 PM UTC

    This incident has been resolved and we're seeing normal performance across the site. Our apologies for the disruption!

Read the full incident report →

Notice December 5, 2025

Monitoring potential impact due to Cloudflare outage

Detected by Pingoru
Dec 05, 2025, 09:23 AM UTC
Resolved
Dec 05, 2025, 12:45 PM UTC
Duration
3h 22m
Timeline · 2 updates
  1. monitoring Dec 05, 2025, 09:23 AM UTC

    We’re aware of an ongoing issue with Cloudflare that may affect some online services globally. At this time, FareHarbor systems are operating normally, and we have not received any reports of downtime or disruption. Our team is closely monitoring the situation and will provide updates if we detect any impact on FareHarbor services.

  2. resolved Dec 05, 2025, 12:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 21, 2025

Investigating

Detected by Pingoru
Oct 21, 2025, 03:19 PM UTC
Resolved
Oct 21, 2025, 04:11 PM UTC
Duration
51m
Affected: Managing Payment
Timeline · 3 updates
  1. investigating Oct 21, 2025, 03:19 PM UTC

    We are currently investigating an issue with the Bookings created via FareHarbor Dock application showing “Overpaid” status on Booking overlay.

  2. identified Oct 21, 2025, 03:34 PM UTC

    We've identified the issue and are in the process of implementing a solution. We sincerely appreciate your patience.

  3. resolved Oct 21, 2025, 04:11 PM UTC

    The issue has been resolved and we are now showing the correct payment status “Paid in Full” on the Booking Overlay for bookings that are fully paid and created via the FareHarbor Dock application. Thanks for your patience.

Read the full incident report →

Major October 20, 2025

Service Degradation Due to External Cloud Provider Issues

Detected by Pingoru
Oct 20, 2025, 10:16 AM UTC
Resolved
Oct 20, 2025, 12:26 PM UTC
Duration
2h 9m
Timeline · 2 updates
  1. identified Oct 20, 2025, 10:16 AM UTC

    We are experiencing a partial outage due to some issue at the end of our public cloud provider. ETA of the same is not know at the moment.

  2. resolved Oct 20, 2025, 12:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 24, 2025

Fareharbor is experiencing slowness issues.

Detected by Pingoru
Sep 24, 2025, 12:08 PM UTC
Resolved
Sep 24, 2025, 01:48 PM UTC
Duration
1h 40m
Timeline · 2 updates
  1. investigating Sep 24, 2025, 12:08 PM UTC

    Our team is continuing to investigate slowness issue. We will provide an update with more information.

  2. resolved Sep 24, 2025, 01:48 PM UTC

    The issue appears to have resolved itself.

Read the full incident report →

Minor August 19, 2025

Fareharbor is experiencing slowness or loading issues.

Detected by Pingoru
Aug 19, 2025, 02:58 PM UTC
Resolved
Aug 19, 2025, 04:26 PM UTC
Duration
1h 27m
Timeline · 3 updates
  1. identified Aug 19, 2025, 02:58 PM UTC

    We are aware that some users may be experiencing slowness or issues with loading specific areas of our platform. Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide updates here as more information becomes available. We apologize for any inconvenience and appreciate your patience.

  2. monitoring Aug 19, 2025, 03:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 19, 2025, 04:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 18, 2025

Fareharbor is experiencing issues with Online Booking.

Detected by Pingoru
Aug 18, 2025, 03:21 PM UTC
Resolved
Aug 18, 2025, 04:00 PM UTC
Duration
38m
Timeline · 3 updates
  1. identified Aug 18, 2025, 03:21 PM UTC

    We are aware that some users may be experiencing issues with Online Booking. Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide updates here as more information becomes available. We apologize for any inconvenience and appreciate your patience.

  2. monitoring Aug 18, 2025, 03:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 18, 2025, 04:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 29, 2025

FareHarbor is experiencing slowness or loading issues on our FareHarbor Sites

Detected by Pingoru
Jul 29, 2025, 10:49 PM UTC
Resolved
Jul 29, 2025, 11:17 PM UTC
Duration
28m
Affected: Client Websites
Timeline · 3 updates
  1. investigating Jul 29, 2025, 10:49 PM UTC

    We are aware that some users may be experiencing slowness or issues with loading FareHarbor Sites. Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide updates here as more information becomes available. We apologize for any inconvenience and appreciate your patience.

  2. identified Jul 29, 2025, 11:00 PM UTC

    We've identified the issue with FareHarbor Sites and are in the process of implementing a solution. We sincerely appreciate your patience.

  3. resolved Jul 29, 2025, 11:17 PM UTC

    This incident has been resolved and we're seeing normal performance across the site. Our apologies for the disruption!

Read the full incident report →

Major July 16, 2025

Dashboard errors and booking issues

Detected by Pingoru
Jul 16, 2025, 09:17 AM UTC
Resolved
Jul 16, 2025, 11:10 AM UTC
Duration
1h 52m
Timeline · 4 updates
  1. investigating Jul 16, 2025, 09:17 AM UTC

    Our team is currently investigating an issue affecting multiple areas of the dashboard and booking flow. Some users may see error messages when running reports, updating resources/prices, or completing bookings.

  2. investigating Jul 16, 2025, 09:27 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 16, 2025, 09:34 AM UTC

    We've revert changes and are seeing performance return to normal. We're continuing to closely watch and make sure this issue is fully resolved.

  4. resolved Jul 16, 2025, 11:10 AM UTC

    This incident has been resolved and we're seeing normal performance across the site. Our apologies for the disruption!

Read the full incident report →

Minor April 17, 2025

Error messaging

Detected by Pingoru
Apr 17, 2025, 05:20 AM UTC
Resolved
Apr 17, 2025, 08:33 AM UTC
Duration
3h 13m
Timeline · 3 updates
  1. investigating Apr 17, 2025, 05:20 AM UTC

    We are currently investigating.

  2. monitoring Apr 17, 2025, 06:53 AM UTC

    A fix has been implemented and we are monitoring the results. Thank you for your patience!

  3. resolved Apr 17, 2025, 08:33 AM UTC

    This incident has been resolved and we're back to seeing normal performance across the site. Our apologies for the disruption!

Read the full incident report →

Notice March 12, 2025

Lightframe and Dashboard Outage

Detected by Pingoru
Mar 12, 2025, 03:02 PM UTC
Resolved
Mar 12, 2025, 03:02 PM UTC
Duration
Timeline · 1 update
  1. resolved Mar 12, 2025, 03:02 PM UTC

    We experienced an issue causing on fareharbor.com to become unavailable. The issue was identified and has been resolved. We're seeing normal performance across the site. Our apologies for the disruption!

Read the full incident report →

Major January 29, 2025

Fareharbor is experiencing errors with loading certain functionalities

Detected by Pingoru
Jan 29, 2025, 05:31 PM UTC
Resolved
Jan 29, 2025, 06:38 PM UTC
Duration
1h 7m
Timeline · 5 updates
  1. investigating Jan 29, 2025, 05:31 PM UTC

    We are aware that some users may be experiencing errors with loading certain functionalities. Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide updates here as more information becomes available. We apologize for any inconvenience and appreciate your patience.

  2. investigating Jan 29, 2025, 05:33 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jan 29, 2025, 06:05 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Jan 29, 2025, 06:11 PM UTC

    We've implemented a solution and are seeing performance return to normal. We're continuing to closely watch and make sure this issue is fully resolved.

  5. resolved Jan 29, 2025, 06:38 PM UTC

    This incident has been resolved and we're seeing normal performance across the site. Our apologies for the disruption!

Read the full incident report →

Minor January 23, 2025

Investigating - Bookings and Dashboard

Detected by Pingoru
Jan 23, 2025, 07:49 PM UTC
Resolved
Jan 23, 2025, 08:30 PM UTC
Duration
41m
Timeline · 3 updates
  1. investigating Jan 23, 2025, 07:49 PM UTC

    Our team is investigating an issue impacting dashboard updates, reports and some online bookings. We will provide an update within 30 minutes with more information.

  2. monitoring Jan 23, 2025, 08:04 PM UTC

    We've implemented a solution and are seeing performance return to normal. We're continuing to closely watch and make sure this issue is fully resolved.

  3. resolved Jan 23, 2025, 08:30 PM UTC

    This incident has been resolved and we're seeing normal performance across the site. Our apologies for the disruption!

Read the full incident report →

Minor January 22, 2025

Investigating - Bookings

Detected by Pingoru
Jan 22, 2025, 02:24 AM UTC
Resolved
Jan 22, 2025, 03:00 AM UTC
Duration
35m
Timeline · 4 updates
  1. investigating Jan 22, 2025, 02:24 AM UTC

    Our team is investigating an issue with booking creation. We will provide an update in 30 minutes with more information.

  2. monitoring Jan 22, 2025, 02:42 AM UTC

    We've implemented a solution and are seeing performance return to normal. We're continuing to closely watch and make sure this issue is fully resolved.

  3. monitoring Jan 22, 2025, 02:44 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jan 22, 2025, 03:00 AM UTC

    This incident has been resolved and we're seeing normal performance across the site. Our apologies for the disruption!

Read the full incident report →

Notice January 17, 2025

Dashboard Loading Issues

Detected by Pingoru
Jan 17, 2025, 02:21 PM UTC
Resolved
Jan 17, 2025, 02:20 PM UTC
Duration
Timeline · 1 update
  1. resolved Jan 17, 2025, 02:21 PM UTC

    This incident has been resolved and we're seeing normal performance across the site. Our apologies for the disruption!

Read the full incident report →

Minor January 8, 2025

Fareharbor is experiencing slowness on Availability Creator and Availability Updater

Detected by Pingoru
Jan 08, 2025, 03:58 PM UTC
Resolved
Jan 08, 2025, 06:59 PM UTC
Duration
3h 1m
Timeline · 8 updates
  1. investigating Jan 08, 2025, 03:58 PM UTC

    We are aware that some users may be experiencing slowness with the Availability Creator and Availability Updater. Our team is currently investigating and working to resolve the issue as quickly as possible. We will provide updates here as more information becomes available. We apologize for any inconvenience and appreciate your patience.

  2. identified Jan 08, 2025, 04:16 PM UTC

    We have identified the cause of the incident and we are currently working on implementing a solution. We sincerely appreciate your patience.

  3. identified Jan 08, 2025, 04:32 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Jan 08, 2025, 05:19 PM UTC

    We are still working on implementing a solution for the issue. We appreciate your patience and apologize for the disruption.

  5. identified Jan 08, 2025, 05:49 PM UTC

    We've identified the issue and are in the process of implementing a solution. We sincerely appreciate your patience.

  6. monitoring Jan 08, 2025, 06:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. monitoring Jan 08, 2025, 06:18 PM UTC

    We are continuing to monitor for any further issues.

  8. resolved Jan 08, 2025, 06:59 PM UTC

    This incident has been resolved and we're seeing normal performance across the site. Our apologies for the disruption!

Read the full incident report →

Major November 29, 2024

Emails Sent to Yahoo and AOL Addresses Are Being Blocked or Rejected

Detected by Pingoru
Nov 29, 2024, 06:05 PM UTC
Resolved
Nov 29, 2024, 11:14 PM UTC
Duration
5h 8m
Timeline · 3 updates
  1. investigating Nov 29, 2024, 06:05 PM UTC

    We are currently experiencing an issue where emails sent to @yahoo.com and @aol.com addresses are being rejected or blocked. Our team is actively investigating the root cause and working on a solution to resolve this as quickly as possible.

  2. identified Nov 29, 2024, 06:39 PM UTC

    The issue has been identified, and we are working trying to implement a solution.

  3. resolved Nov 29, 2024, 11:14 PM UTC

    We have started seeing the services normalising, for the past 30 minutes all emails to Yahoo/AOL have been successfully received. We will keep everyone updated with any new findings in our investigation. We are marking this issue as closed, while we continue to investigate the cause of it.

Read the full incident report →

Minor October 2, 2024

Some areas of Fareharbor are experimenting delays or not properly loading.

Detected by Pingoru
Oct 02, 2024, 03:12 PM UTC
Resolved
Oct 02, 2024, 03:22 PM UTC
Duration
9m
Affected: Client Websites
Timeline · 3 updates
  1. identified Oct 02, 2024, 03:12 PM UTC

    We are currently experiencing delays and loading issues in some areas of FareHarbor. Our team is actively investigating the cause of this disruption. We apologize for any inconvenience this may cause and will provide updates as soon as more information becomes available.

  2. monitoring Oct 02, 2024, 03:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 02, 2024, 03:22 PM UTC

    This incident has been resolved. We experienced delays and loading issues in some areas of FareHarbor from 15:02 to 15:09 UTC. We again apologize for the inconvenience.

Read the full incident report →

Minor July 10, 2024

Elevated Dashboard Errors

Detected by Pingoru
Jul 10, 2024, 01:09 PM UTC
Resolved
Jul 10, 2024, 05:57 PM UTC
Duration
4h 47m
Timeline · 4 updates
  1. investigating Jul 10, 2024, 01:09 PM UTC

    At 12:34 UTC we started experiencing an elevated level of dashboard errors and are currently looking into the issue.

  2. monitoring Jul 10, 2024, 01:15 PM UTC

    We are seeing performance return to normal and will monitor closely for any future occurrences of a similar nature.

  3. monitoring Jul 10, 2024, 05:56 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jul 10, 2024, 05:57 PM UTC

    This incident has been resolved

Read the full incident report →

Minor June 18, 2024

Some users are experiencing issues logging into their dashboards

Detected by Pingoru
Jun 18, 2024, 09:44 AM UTC
Resolved
Jun 18, 2024, 12:30 PM UTC
Duration
2h 45m
Affected: Support Phone LinesClient WebsitesHelp pages
Timeline · 4 updates
  1. investigating Jun 18, 2024, 09:44 AM UTC

    We are investigating reports of dashboard access issues for some users. Our team is working to identify the cause, and we will provide an update as soon as possible.

  2. investigating Jun 18, 2024, 10:18 AM UTC

    We are continuing to investigate this issue.

  3. investigating Jun 18, 2024, 10:18 AM UTC

    We are continuing to investigate this issue.

  4. resolved Jun 18, 2024, 12:30 PM UTC

    We are seeing performance return to normal and will monitor closely for any future occurrences of a similar nature. As of now, we are marking the incident as resolved.

Read the full incident report →

Major June 3, 2024

Dashboard unavailable

Detected by Pingoru
Jun 03, 2024, 06:59 PM UTC
Resolved
Jun 03, 2024, 07:37 PM UTC
Duration
37m
Timeline · 3 updates
  1. investigating Jun 03, 2024, 06:59 PM UTC

    We are currently investigating the issue.

  2. investigating Jun 03, 2024, 07:25 PM UTC

    We are continuing to investigate the issue.

  3. resolved Jun 03, 2024, 07:37 PM UTC

    This incident has been resolved.

Read the full incident report →