FareHarbor incident

Dashboard errors and booking issues

Major Resolved View vendor source →

FareHarbor experienced a major incident on July 16, 2025, lasting 1h 52m. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2025, 09:17 AM UTC
Resolved
Jul 16, 2025, 11:10 AM UTC
Duration
1h 52m
Detected by Pingoru
Jul 16, 2025, 09:17 AM UTC

Update timeline

  1. investigating Jul 16, 2025, 09:17 AM UTC

    Our team is currently investigating an issue affecting multiple areas of the dashboard and booking flow. Some users may see error messages when running reports, updating resources/prices, or completing bookings.

  2. investigating Jul 16, 2025, 09:27 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 16, 2025, 09:34 AM UTC

    We've revert changes and are seeing performance return to normal. We're continuing to closely watch and make sure this issue is fully resolved.

  4. resolved Jul 16, 2025, 11:10 AM UTC

    This incident has been resolved and we're seeing normal performance across the site. Our apologies for the disruption!