FareHarbor incident

Emails Sent to Yahoo and AOL Addresses Are Being Blocked or Rejected

Major Resolved View vendor source →

FareHarbor experienced a major incident on November 29, 2024, lasting 5h 8m. The incident has been resolved; the full update timeline is below.

Started
Nov 29, 2024, 06:05 PM UTC
Resolved
Nov 29, 2024, 11:14 PM UTC
Duration
5h 8m
Detected by Pingoru
Nov 29, 2024, 06:05 PM UTC

Update timeline

  1. investigating Nov 29, 2024, 06:05 PM UTC

    We are currently experiencing an issue where emails sent to @yahoo.com and @aol.com addresses are being rejected or blocked. Our team is actively investigating the root cause and working on a solution to resolve this as quickly as possible.

  2. identified Nov 29, 2024, 06:39 PM UTC

    The issue has been identified, and we are working trying to implement a solution.

  3. resolved Nov 29, 2024, 11:14 PM UTC

    We have started seeing the services normalising, for the past 30 minutes all emails to Yahoo/AOL have been successfully received. We will keep everyone updated with any new findings in our investigation. We are marking this issue as closed, while we continue to investigate the cause of it.