Facilisgroup incident

Service Alert for Syncore

Major Resolved View vendor source →

Facilisgroup experienced a major incident on July 10, 2026, lasting 18h 25m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2026, 03:41 PM UTC
Resolved
Jul 11, 2026, 10:06 AM UTC
Duration
18h 25m
Detected by Pingoru
Jul 10, 2026, 03:41 PM UTC

Update timeline

  1. investigating Jul 10, 2026, 03:58 PM UTC

    We are investigating an issue related to Syncore. Our team is currently working to resolve the problem. We apologize for this inconvenience and will provide an update soon.

  2. investigating Jul 10, 2026, 05:18 PM UTC

    We've fixed the core issue, and monitoring.

  3. resolved Jul 11, 2026, 10:06 AM UTC

    We've now resolved the incident. Thanks for your patience.