Facilisgroup incident

Service Alert for Syncore

Major Resolved View vendor source →

Facilisgroup experienced a major incident on October 5, 2026, lasting 2h 1m. The incident has been resolved; the full update timeline is below.

Started
Oct 05, 2026, 05:37 PM UTC
Resolved
Oct 05, 2026, 07:38 PM UTC
Duration
2h 1m
Detected by Pingoru
Oct 05, 2026, 05:37 PM UTC

Update timeline

  1. investigating Oct 05, 2026, 06:18 PM UTC

    We've fixed the core issue, and are waiting for things to recover.

  2. resolved Oct 05, 2026, 07:38 PM UTC

    We've now resolved the incident. Thanks for your patience.