EZ Texting Outage History

EZ Texting is up right now

EZ Texting had 31 outages in the last 2 years totaling 53h 31m of downtime — averaging 1.3 incidents per month.

There were 31 EZ Texting outages since July 23, 2024 totaling 53h 31m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.eztexting.com

Major September 23, 2024

Signup form degradation

Detected by Pingoru
Sep 23, 2024, 09:03 PM UTC
Resolved
Sep 24, 2024, 03:57 AM UTC
Duration
6h 54m
Affected: EZ Texting Services
Timeline · 2 updates
  1. investigating Sep 23, 2024, 09:03 PM UTC

    Our sign up form service is currently down. We are very sorry for the inconvenience, and we will share updates as we work towards a fix.

  2. resolved Sep 24, 2024, 03:57 AM UTC

    Thank you all for your patience; sign-up form functionality is fully restored.

Read the full incident report →

Minor September 19, 2024

Investigating Service Degradation - Short Code MMS Service

Detected by Pingoru
Sep 19, 2024, 03:19 AM UTC
Resolved
Sep 19, 2024, 05:06 AM UTC
Duration
1h 47m
Affected: MMS - Short Codes
Timeline · 2 updates
  1. investigating Sep 19, 2024, 03:19 AM UTC

    We are observing delayed short code MMS messages, and investigating what appears to be a service degradation at one of our direct connect providers. We sincerely apologize for the inconvenience; we will share updates as soon as we learn more.

  2. resolved Sep 19, 2024, 05:06 AM UTC

    Our direct connect provider has confirmed that MMS messages were delayed between 12:04 to 5:00 EDT on September 18th, and the issue is now resolved. Thank you all for your patience.

Read the full incident report →

Notice September 3, 2024

Issues accessing system

Detected by Pingoru
Sep 03, 2024, 01:23 PM UTC
Resolved
Aug 31, 2024, 06:00 PM UTC
Duration
Timeline · 1 update
  1. resolved Sep 03, 2024, 01:23 PM UTC

    On Saturday, August 31st, we experienced an issue that affected account access for some users. During this time, users may have encountered error messages when attempting to log in or navigate their accounts. The issue has been identified and a fix was released. We apologize for the inconvenience.

Read the full incident report →

Minor August 15, 2024

High system load, delays reported

Detected by Pingoru
Aug 15, 2024, 05:34 PM UTC
Resolved
Aug 15, 2024, 06:16 PM UTC
Duration
42m
Affected: CallFire APIEZ Texting APICallFire ServicesEZ Texting ServicesCallFire SMSEZ Texting SMSCallFire MMSEZ Texting MMS
Timeline · 3 updates
  1. identified Aug 15, 2024, 05:34 PM UTC

    We are experiencing platform disruptions that are affecting application services, API calls, and Message sending. Systems will be intermittently operational. Thank you for your patience while we continue to investigate and work towards a fix.

  2. identified Aug 15, 2024, 05:36 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Aug 15, 2024, 06:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 6, 2024

Delays in sending messages for some users.

Detected by Pingoru
Aug 06, 2024, 04:00 PM UTC
Resolved
Aug 07, 2024, 08:43 PM UTC
Duration
1d 4h
Affected: CallFire SMSEZ Texting SMSCallFire MMSEZ Texting MMS
Timeline · 3 updates
  1. identified Aug 07, 2024, 05:37 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Aug 07, 2024, 05:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 07, 2024, 08:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 23, 2024

Provisioning Impacted for newly-Order Numbers

Detected by Pingoru
Jul 23, 2024, 10:32 PM UTC
Resolved
Jul 24, 2024, 01:56 PM UTC
Duration
15h 24m
Affected: CallFire ServicesNumber Provisioning
Timeline · 2 updates
  1. identified Jul 23, 2024, 10:32 PM UTC

    An outage with a core industry entity is causing delays with the provisioning of local numbers for texting. We recommend that you refrain from switching service to a new number at this time, if you have an existing number that is already live. We will share more information as soon as we've received an update from our industry partners.

  2. resolved Jul 24, 2024, 01:56 PM UTC

    The provisioning outage has been resolved. Thank you for your patience.

Read the full incident report →