EZ Texting Outage History
EZ Texting is up right nowPingoru has recorded 50 incidents for EZ Texting: 16 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 3 | 27 of 720 (4%) |
| May 2026 | 1 | 16 of 744 (2%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 1 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 517 (0%) |
Incidents, newest first
Major August 27, 2026 Inbound Voice Traffic 25m CallFire Services
Started Aug 27, 2026, 02:54 PM UTC· resolved Aug 27, 2026, 03:20 PM UTC
- investigating Aug 27, 2026, 02:54 PM UTC
We are experiencing problems with the inbound voice traffic, and our engineering team is actively working on a fix.
- identified Aug 27, 2026, 02:54 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Aug 27, 2026, 03:20 PM UTC
This incident has been resolved.
Minor May 8, 2026 Degraded Message Delivery on AT&T with Trackable Links 2h 37m EZ Texting SMS
Started May 08, 2026, 06:15 PM UTC· resolved May 08, 2026, 08:52 PM UTC
- investigating May 08, 2026, 06:15 PM UTC
Messages that contain Trackable Links are seeing degraded message delivery to AT&T devices. We recommend avoiding the use of trackable links until this is resolved in order to prioritize your message delivery.
- resolved May 08, 2026, 08:52 PM UTC
Our records show a minor impact on message delivery to AT&T devices for messages that between 4/29-5/7. The incident has now been resolved.
Minor April 30, 2026 AT&T carrier network — intermittent delivery failures 14h 54m CallFire SMS, EZ Texting SMS, CallFire MMS, EZ Texting MMS
Started Apr 30, 2026, 10:21 PM UTC· resolved May 01, 2026, 01:16 PM UTC
- identified Apr 30, 2026, 10:21 PM UTC
AT&T is experiencing degraded message delivery across several US regions. SMS and MMS messages destined to AT&T subscribers are seeing elevated failure rates and latency above baseline. Our systems are actively monitoring.
- resolved May 01, 2026, 01:16 PM UTC
As of 1:30 AM EST, the AT&T delivery issue has been resolved. Messages are delivering normally.
Critical April 25, 2026 Service Access Outage 1h 56m EZ Texting Website, EZ Texting Services, EZ Texting SMS, EZ Texting MMS
Started Apr 25, 2026, 03:46 PM UTC· resolved Apr 25, 2026, 05:43 PM UTC
- investigating Apr 25, 2026, 03:46 PM UTC
We are currently experiencing a major outage affecting customer login. Users may be unable to access their EZTexting accounts at this time. Our team is actively investigating the issue and working to restore access as quickly as possible. We apologize for the disruption and thank you for your patience.
- identified Apr 25, 2026, 05:09 PM UTC
We have identified the cause of the service access outage and a fix is currently in progress. During this time, customers may experience degraded performance. We will continue to provide updates as we work toward full restoration. We appreciate your patience.
- resolved Apr 25, 2026, 05:43 PM UTC
The service access outage has been fully resolved. Customers can now log in and access their EZTexting accounts as normal. We apologize for the disruption this caused and thank you for your patience throughout this incident.
Critical April 22, 2026 AMEX Credit Card Transaction Issue 22h 56m CallFire Website, EZ Texting Website
Started Apr 22, 2026, 06:00 PM UTC· resolved Apr 23, 2026, 04:56 PM UTC
- investigating Apr 22, 2026, 06:00 PM UTC
We are currently experiencing an issue processing American Express transactions. Please use an alternate form of payment until the issue is resolved. Our team is currently investigating the issue.
- identified Apr 23, 2026, 04:07 PM UTC
We have identified the cause of the issue and are actively working with the respective parties to reinstate American Express transactions. We apologize for the disruption and thank you for your patience.
- resolved Apr 23, 2026, 04:56 PM UTC
American Express transactions have been fully reinstated and are processing normally. We apologize for the inconvenience this caused and thank you for your continued patience.
Minor January 22, 2026 Provisioning Delays 1d 1h Number Provisioning
Started Jan 22, 2026, 02:24 PM UTC· resolved Jan 23, 2026, 03:51 PM UTC
- investigating Jan 22, 2026, 02:24 PM UTC
We are currently experiencing provisioning delays. Our team is actively working with our aggregator partners to identify and resolve the issue as quickly as possible. We will provide updates as more information becomes available.
- resolved Jan 23, 2026, 03:51 PM UTC
The provisioning delays have been resolved. Our team worked with our aggregator partners to restore normal provisioning timelines. All provisioning is now processing as expected. Thank you for your patience.
Minor January 16, 2026 Inbound 10DLC SMS Disruption 4h
Started Jan 16, 2026, 11:00 AM UTC· resolved Jan 16, 2026, 03:00 PM UTC
- resolved Jan 16, 2026, 06:13 PM UTC
Inbound SMS traffic to 10DLC local numbers (non-toll-free, non-short code) was unavailable due to an upstream carrier connectivity issue. Monitoring alerts triggered around 6:07 AM PST indicating no inbound message responses. The issue was caused by inbound message connections being rejected at the carrier level, preventing messages from being delivered to 10DLC numbers. Outbound messaging was not impacted. Service was restored around 7:00 AM PST
Major January 15, 2026 Service Alert — Inbound 10DLC Messaging Impact 6m SMS - Long Codes, CallFire SMS, EZ Texting SMS, MMS - Long Codes and 2 more
Started Jan 15, 2026, 03:33 PM UTC· resolved Jan 15, 2026, 03:40 PM UTC
- investigating Jan 15, 2026, 03:33 PM UTC
Please be advised that inbound messaging to 10DLC numbers (non-short code, non-toll-free) is currently not working. Outbound messaging is operating normally. Our carrier partners are actively investigating. Updates will be posted as they become available.
- resolved Jan 15, 2026, 03:40 PM UTC
Inbound SMS traffic to 10DLC numbers (non-toll-free, non-short code) was unavailable between approximately 12:30 AM PST and 7:30 AM PST. Outbound messaging was not impacted during this time. Service has since been restored and inbound messages are processing normally. If you believe any inbound messages were missed during the incident window, please contact support for assistance. We appreciate your patience.
Major January 14, 2026 Verizon SMS/MMS Delivery Delays 18h SMS - Short Codes, SMS - Long Codes, SMS - Toll Free, MMS - Short Codes and 9 more
Started Jan 14, 2026, 08:30 PM UTC· resolved Jan 15, 2026, 02:31 PM UTC
- investigating Jan 14, 2026, 08:30 PM UTC
We are currently investigating message delivery issues impacting Verizon Wireless subscribers in the United States. Customers may experience delayed outbound and inbound messages, delayed or missing delivery receipts, and intermittent delivery failures. This issue is related to an upstream carrier outage and may affect SMS and MMS traffic across 10DLC, Toll-Free, and Short Code messaging. Our platform remains operational and continues accepting messages, but delivery to Verizon recipients may be delayed. We are actively working with our carrier partner to monitor the situation and will provide updates as more information becomes available.
- resolved Jan 15, 2026, 02:31 PM UTC
Resolved — Verizon Messaging Issue The Verizon carrier issue impacting message delivery has been resolved. Normal service has been restored. If any messages to Verizon contacts were impacted during the incident, we recommend resending them. Thank you for your patience
Notice December 15, 2025 EZ Texting Service Access Degradation 2h 3m EZ Texting Website, EZ Texting Services
Started Dec 15, 2025, 09:27 PM UTC· resolved Dec 15, 2025, 11:30 PM UTC
- investigating Dec 15, 2025, 09:27 PM UTC
We are aware of an issue impacting access to EZ Texting. Our team is actively investigating and working on a fix. We will provide updates as more information becomes available.
- identified Dec 15, 2025, 10:43 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Dec 15, 2025, 10:47 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 15, 2025, 11:30 PM UTC
The issue preventing access to EZ Texting accounts has been resolved. Customers should now be able to log in normally. Thank you for your patience while our team worked to address this issue.
Minor December 11, 2025 Multi-Factor Authentication (MFA) Functionality 26m EZ Texting Website
Started Dec 11, 2025, 03:13 PM UTC· resolved Dec 11, 2025, 03:40 PM UTC
- investigating Dec 11, 2025, 03:13 PM UTC
We are currently investigating an issue affecting the new Multi-Factor Authentication process. Our team is working to identify the cause and implement a fix. We will provide an update as soon as a resolution has been deployed. Thank you for your patience.
- resolved Dec 11, 2025, 03:40 PM UTC
The issue affecting the new Multi-Factor Authentication process has been fully resolved. Users should now be able to log in without any interruptions. Thank you for your patience while our team worked to identify the cause and implement the fix.
Minor December 5, 2025 Inbound AT&T Messages appearing as “Removed attachment of banned MimeType” 3h 39m EZ Texting MMS
Started Dec 05, 2025, 10:02 PM UTC· resolved Dec 06, 2025, 01:41 AM UTC
- investigating Dec 05, 2025, 10:02 PM UTC
We are currently investigating reports that messages sent by AT&T subscribers may appear in your inbox with the error message “Removed attachment of banned MimeType.” Our team is actively working with the affected carrier to identify the cause. We will provide updates as soon as more information becomes available.
- resolved Dec 06, 2025, 01:41 AM UTC
The issue causing messages from AT&T subscribers to appear in your inbox with the error “Removed attachment of banned MimeType.” has been resolved. We thank you for your patience while we worked with the carrier to address this issue.
Critical November 9, 2025 Outage - Message Delivery and Reporting Affected 1h 59m EZ Texting Services, EZ Texting SMS, EZ Texting MMS
Started Nov 09, 2025, 08:52 PM UTC· resolved Nov 09, 2025, 10:51 PM UTC
- investigating Nov 09, 2025, 08:52 PM UTC
We are currently experiencing issues delivering messages and generating reports. We recommend pausing your campaigns until we're fully online. We're very sorry for the inconvenience; thank you for your patience while we work towards a fix.
- resolved Nov 09, 2025, 10:51 PM UTC
We have finished our investigation and monitoring; our team found that the outage was partial, not full, and the majority of messages sent during the service issue period were confirmed delivered. If you see any inconsistencies with your delivery reporting during the outage period of 9:30am to 1:30pm PT, please let our customer support team know at [email protected]. Thank you for your patience.
Minor November 4, 2025 We are currently experiencing a platform degradation impacting MMS traffic 2h 56m MMS - Short Codes, MMS - Long Codes, CallFire MMS, EZ Texting MMS and 1 more
Started Nov 04, 2025, 05:59 PM UTC· resolved Nov 04, 2025, 08:55 PM UTC
- investigating Nov 04, 2025, 05:59 PM UTC
One of our messaging partners has reported an ongoing MMS service interruption, which may cause delays in message delivery for some users. We recommend avoiding message retries at this time, as additional attempts may also be delayed.
- resolved Nov 04, 2025, 08:55 PM UTC
The earlier MMS sending delays caused by our messaging aggregators have been resolved. Message delivery has returned to normal, and all systems are operating as expected. Thank you for your patience and understanding while we worked to restore full service.
Minor October 28, 2025 Number Provisioning Delays 19h 49m Number Provisioning
Started Oct 28, 2025, 06:11 PM UTC· resolved Oct 29, 2025, 02:00 PM UTC
- identified Oct 28, 2025, 06:11 PM UTC
We’re currently experiencing delays in number provisioning. Our team is actively working with our partners to identify the cause and implement a fix.
- resolved Oct 29, 2025, 02:00 PM UTC
The issue causing delays in number provisioning has been resolved. Number provisioning services are now operating normally. Thank you for your patience and understanding during this time.
Notice September 5, 2025 Intermittent Reporting Latency –
Started Sep 05, 2025, 01:00 PM UTC· resolved Sep 05, 2025, 01:00 PM UTC
- resolved Sep 05, 2025, 05:02 PM UTC
Between approximately 6:00 AM and 9:10 AM PT (9:00 AM–12:10 PM ET), customers may have experienced slow load times and delayed data in Reporting and Analytics. The incident was resolved at 9:10 AM PT (12:10 PM ET) and performance has returned to normal. Message delivery and scheduling were not impacted.
Major September 2, 2025 T-Mobile MMS Delivery Failures 3h 31m MMS - Long Codes
Started Sep 02, 2025, 05:49 PM UTC· resolved Sep 02, 2025, 09:21 PM UTC
- investigating Sep 02, 2025, 05:49 PM UTC
We are aware of an issue causing intermittent delivery failures for MMS messages to T-Mobile recipients when sent from 10DLC numbers (10 digit local numbers). Our teams are investigating and will provide updates as more information becomes available.
- resolved Sep 02, 2025, 09:21 PM UTC
The delivery issue affecting MMS messages sent to T-Mobile recipients from 10DLC numbers has been resolved as of ~2:30pm EST (11:30am PST). Monitoring confirms that errors have stopped, with the last error observed at 11:11am PST.
Major August 12, 2025 Web app and API Service Outage 15m CallFire Website, EZ Texting Website, CallFire API, EZ Texting API
Started Aug 12, 2025, 04:50 PM UTC· resolved Aug 12, 2025, 05:06 PM UTC
- identified Aug 12, 2025, 04:50 PM UTC
We’re currently experiencing a full outage affecting both the web app and API services, which began early morning. Our team has identified a potential cause and is preparing to test a fix. We anticipate services will begin stabilizing shortly and will continue to provide updates as we learn more about the impact.
- resolved Aug 12, 2025, 05:06 PM UTC
This incident has been resolved.
Notice August 6, 2025 Message Deliver Outage for AT&T 4h
Started Aug 06, 2025, 03:00 AM UTC· resolved Aug 06, 2025, 07:00 AM UTC
- resolved Aug 06, 2025, 06:08 PM UTC
A messaging outage impacting AT&T numbers began on August 5, 2025, at approximately 11:00 PM EST. The issue was promptly resolved by the respective carrier at 2:00 AM EST on August 6, 2025. Messaging services to AT&T numbers have since returned to normal operation. We appreciate your patience and understanding.
Notice May 5, 2025 Partial MMS Outage to AT&T 4h 19m CallFire MMS, EZ Texting MMS
Started May 05, 2025, 04:10 PM UTC· resolved May 05, 2025, 08:30 PM UTC
- identified May 05, 2025, 04:10 PM UTC
We are experiencing a partial messaging outage affecting MMS messages to AT&T. We recommend sending messages as SMS when possible for best results
- monitoring May 05, 2025, 04:59 PM UTC
The issue affecting MMS messages to AT&T has been resolved. We are currently monitoring to ensure continued stability. You may experience minimal degraded performance. Thank you for your patience and understanding.
- resolved May 05, 2025, 08:30 PM UTC
The issue affecting MMS messages to AT&T has been fully resolved. Thank you for your patience and understanding.
Minor April 14, 2025 [Resolved] Service Interruption and Performance Issues 1d 1h
Started Apr 14, 2025, 05:30 PM UTC· resolved Apr 15, 2025, 06:30 PM UTC
- resolved Apr 14, 2025, 08:32 PM UTC
We experienced a short period of degraded performance starting around 1:30 PM EST / 10:30 AM PST today. The issue has since been resolved and services are now operating normally. If you're still noticing any issues or observed anything unusual during that time, please feel free to reach out to our support team with any specific examples so we can take a closer look. Thanks for your patience and understanding!
Minor February 25, 2025 Number provisioning delays. 6h 53m Number Provisioning
Started Feb 25, 2025, 05:19 PM UTC· resolved Feb 26, 2025, 12:12 AM UTC
- investigating Feb 25, 2025, 05:19 PM UTC
A key industry partner is experiencing delays with the provisioning of new numbers. New customers completing carrier registration and existing customers purchasing a new number for texting may be affected. This issue is currently affecting many in our industry. If you have recently submitted your carrier registration, we recommend subscribing to our status page so that you’ll receive the all latest updates as we learn more from our partner - - they are expecting that they will have a resolution to this issue today. We deeply apologize for the inconvenience.
- resolved Feb 26, 2025, 12:12 AM UTC
This incident has been resolved.
Notice January 30, 2025 MMS Delivery Disruption – AWS Media Storage Issue 1h 21m MMS - Short Codes, MMS - Long Codes, CallFire MMS, MMS - Toll-Free
Started Jan 30, 2025, 06:32 PM UTC· resolved Jan 30, 2025, 07:53 PM UTC
- investigating Jan 30, 2025, 06:32 PM UTC
We are currently experiencing an issue affecting customers sending MMS messages. This is due to a disruption with our media storage provider, AWS, which is preventing MMS content from being properly processed and delivered. The issue began at approximately 6:30 AM PST, and we are actively monitoring for updates from AWS. Once they resolve the issue, customers will need to resend their MMS campaigns to ensure successful delivery. We apologize for the inconvenience and appreciate your patience. We will provide further updates as we receive more information.
- investigating Jan 30, 2025, 06:33 PM UTC
We are continuing to investigate this issue.
- resolved Jan 30, 2025, 07:53 PM UTC
The issue affecting MMS message delivery has been resolved. However, some group MMS messages may not have been sent successfully. If you experienced failed sends, please resend your messages. If you believe your messages were impacted, please reach out to our support team so we can review and apply any necessary message credits. We appreciate your patience and apologize for the inconvenience.
Minor January 8, 2025 T-Mobile Incoming MMS Image Delivery Issue 18h 11m EZ Texting MMS
Started Jan 08, 2025, 07:58 PM UTC· resolved Jan 09, 2025, 02:09 PM UTC
- identified Jan 08, 2025, 07:58 PM UTC
We’re aware of an issue with incoming MMS images from T-Mobile subscribers. Relevant parties have been alerted, and we’re awaiting their resolution. We apologize for the inconvenience and appreciate your patience during this time.
- identified Jan 09, 2025, 02:07 PM UTC
We are continuing to work on a fix for this issue.
- resolved Jan 09, 2025, 02:09 PM UTC
The issue affecting incoming MMS images from T-Mobile subscribers has been resolved. Messages are now being delivered successfully. We appreciate your patience and understanding while we worked with the relevant parties to address this issue.
Notice January 7, 2025 T-Mobile Network Outage Affected Text Messaging Services 11h 15m
Started Jan 07, 2025, 03:30 AM UTC· resolved Jan 07, 2025, 02:45 PM UTC
- resolved Jan 07, 2025, 05:17 PM UTC
A disruption occurred that affected text messaging to T-Mobile from 10:30 PM PST on January 6th until 6:45 AM PST on January 7th. During this time, all traffic to T-Mobile was impacted. The issue has been resolved, and services are fully restored.