Experian Outage History
Experian is up right nowPingoru has recorded 76 incidents for Experian: 67 in the last 12 months and 7 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 14 | 171 of 720 (24%) |
| May 2026 | 3 | 9 of 744 (1%) |
| June 2026 | 2 | 7 of 720 (1%) |
| July 2026 | 5 | 11 of 744 (2%) |
| August 2026 | 2 | 4 of 744 (1%) |
| September 2026 | 4 | 3 of 720 (0%) |
| October 2026 | 1 | 0 of 587 (0%) |
Incidents, newest first
Minor March 24, 2026 Higher response times on ANZ region for Address Validation (REST v2) & EAV 38m Experian Address Validation, Address Validation (REST v2)
Started Mar 24, 2026, 11:42 PM UTC· resolved Mar 25, 2026, 12:20 AM UTC
- investigating Mar 25, 2026, 12:25 AM UTC
We are currently investigating this issue.
- resolved Mar 25, 2026, 12:25 AM UTC
This incident has been resolved.
Minor March 12, 2026 High Response Time - Address Validate V2 REST & Experian Address Validate – Experian Address Validation, Address Validation (REST v2)
Started Mar 12, 2026, 01:15 AM UTC· resolved Mar 12, 2026, 01:15 AM UTC
- resolved Mar 12, 2026, 02:24 AM UTC
This incident has been resolved, response time is back to normal
Minor March 7, 2026 Degraded performance for EAV and GI 2h 15m Experian Address Validation, Australia [AU1], Address Validation (REST v2), United States [US1]
Started Mar 07, 2026, 02:59 PM UTC· resolved Mar 07, 2026, 05:15 PM UTC
- investigating Mar 07, 2026, 02:59 PM UTC
Some customers might be seeing increased response times We are investigating
- investigating Mar 07, 2026, 03:58 PM UTC
We are continuing to investigate this issue.
- resolved Mar 07, 2026, 05:15 PM UTC
This incident has been resolved.
Minor March 5, 2026 Address Validate (SOAP) performance degradation 47m Address Validation (SOAP)
Started Mar 05, 2026, 06:33 AM UTC· resolved Mar 05, 2026, 07:21 AM UTC
- investigating Mar 05, 2026, 06:33 AM UTC
We are currently investigation the issue. Some users in APAC region might experiencing higher response times.
- resolved Mar 05, 2026, 07:21 AM UTC
This incident has been resolved.
Major February 6, 2026 Experian Address Validate and Address Validate (REST v2) High Response times 57m Experian Address Validation, Address Validation (REST v2)
Started Feb 06, 2026, 09:23 AM UTC· resolved Feb 06, 2026, 10:20 AM UTC
- investigating Feb 06, 2026, 09:23 AM UTC
Some customers in ANZ region may be seeing higher response times. We are investigating
- resolved Feb 06, 2026, 10:20 AM UTC
The service response time is now stable - we are monitoring closely.
Notice January 31, 2026 IST - High Response Times – IST Watch
Started Jan 31, 2026, 12:22 AM UTC· resolved Jan 31, 2026, 12:22 AM UTC
- resolved Jan 31, 2026, 12:22 AM UTC
Between 1600 and 1900 UTC on 30 Jan, some customers may have seen higher response times and intermittent errors during this time. The application is now stable, and we are monitoring closely.
Minor January 14, 2026 Degraded performance service - Experian Hosted Aperture Data Studio - MT 2h 56m United Kingdom [UK1], United States [US1]
Started Jan 14, 2026, 10:34 AM UTC· resolved Jan 14, 2026, 01:30 PM UTC
- investigating Jan 14, 2026, 10:34 AM UTC
Some customers may be seeing intermittent failures on workflows. We are currently investigating
- identified Jan 14, 2026, 11:18 AM UTC
The issue has been identified and fix is being implemented by restarting the service.
- resolved Jan 14, 2026, 01:30 PM UTC
This incident has been resolved.
Minor January 7, 2026 EAV and Address Validate V2 REST intermittent errors 1h 6m Experian Address Validation, Address Validation (REST v2)
Started Jan 07, 2026, 12:30 PM UTC· resolved Jan 07, 2026, 01:36 PM UTC
- investigating Jan 07, 2026, 12:30 PM UTC
Some customers in the UK region may experience intermittent errors on format calls, we are investigating.
- resolved Jan 07, 2026, 01:36 PM UTC
This incident has been resolved. Errors have cleared and we are monitoring closely
Major November 28, 2025 High response time for Address Validate REST v2 and Experian Address Validate 26m Experian Address Validation, Address Validation (REST v2)
Started Nov 28, 2025, 04:51 PM UTC· resolved Nov 28, 2025, 05:17 PM UTC
- investigating Nov 28, 2025, 04:51 PM UTC
Some customers in North America may be seeing higher response times. We are investigating with priority.
- resolved Nov 28, 2025, 05:17 PM UTC
Performance issues with format requests have been fixed, and performance is back to normal levels - we are monitoring closely.
Notice November 26, 2025 Higher response times for EAV and Address Validate v2 in Australia 25m Experian Address Validation, Address Validation (REST v2)
Started Nov 26, 2025, 08:50 AM UTC· resolved Nov 26, 2025, 09:15 AM UTC
- resolved Nov 26, 2025, 10:17 AM UTC
Some customers may have seen intermittent higher response times between 08:50 and 09:15 UTC. Services have stabilized, and we are monitoring closely.
Notice November 20, 2025 EAV and Address Validate V2 REST incident 2m Experian Address Validation, Address Validation (REST v2)
Started Nov 20, 2025, 06:01 PM UTC· resolved Nov 20, 2025, 06:03 PM UTC
- resolved Nov 20, 2025, 06:01 PM UTC
Some customers in North America may have seen a spike in response times for around 2 mins at 17:38 UTC. The system recovered itself, and is now responding normally. We are monitoring the platform closely.
Minor November 15, 2025 High response time on Address Validate V2 REST and Experian Address Validate - SYD DC 1h Experian Address Validation, Address Validation (REST v2)
Started Nov 15, 2025, 10:15 AM UTC· resolved Nov 15, 2025, 11:15 AM UTC
- investigating Nov 15, 2025, 10:58 AM UTC
We are currently investigating this issue.
- investigating Nov 15, 2025, 11:03 AM UTC
We are continuing to investigate this issue.
- resolved Nov 15, 2025, 11:33 AM UTC
This incident has been resolved.
Minor November 6, 2025 High response time on Address Validate V2 REST and Experian Address Validate 2h 36m Experian Address Validation, Address Validation (REST v2)
Started Nov 06, 2025, 05:57 PM UTC· resolved Nov 06, 2025, 08:34 PM UTC
- investigating Nov 06, 2025, 05:57 PM UTC
We are currently investigating this issue.
- monitoring Nov 06, 2025, 07:20 PM UTC
Customers should be seeing improved performance - Team still investigating
- resolved Nov 06, 2025, 08:34 PM UTC
Services are running normally now - we are monitoring closely.
Major October 29, 2025 Multiple EDQ products performance degraded 17h 23m Email Validation, Phone Validation, Experian Address Validation, Experian Email Validation and 2 more
Started Oct 29, 2025, 04:31 PM UTC· resolved Oct 30, 2025, 09:54 AM UTC
- investigating Oct 29, 2025, 04:31 PM UTC
We're currently experiencing a degraded performance for multiple products , our team is currently investigating.
- investigating Oct 29, 2025, 04:48 PM UTC
We are continuing to investigate this issue.
- monitoring Oct 29, 2025, 05:46 PM UTC
The issues on the impacted products has been mitigated for now and we are monitoring closely.
- monitoring Oct 29, 2025, 07:46 PM UTC
We continue to monitor services closely.
- monitoring Oct 29, 2025, 09:31 PM UTC
We are still monitoring performance of the applications.
- monitoring Oct 29, 2025, 10:39 PM UTC
We continue to monitor the situation closely
- resolved Oct 30, 2025, 09:54 AM UTC
This incident has been resolved. We are still monitoring performance closely.
Major October 23, 2025 High error levels on EAV and GI 45m Experian Address Validation, Address Validation (REST v2)
Started Oct 23, 2025, 07:41 PM UTC· resolved Oct 23, 2025, 08:27 PM UTC
- investigating Oct 23, 2025, 07:41 PM UTC
Customers in UK region may see higher error levels, investigating.
- investigating Oct 23, 2025, 07:45 PM UTC
We are continuing to investigate this issue.
- resolved Oct 23, 2025, 08:27 PM UTC
This incident has been resolved.
Minor October 15, 2025 High Response Time for EAV in UK region 2h 48m Experian Address Validation
Started Oct 15, 2025, 08:54 AM UTC· resolved Oct 15, 2025, 11:43 AM UTC
- monitoring Oct 15, 2025, 08:54 AM UTC
Customers may have seen higher response times. We are monitoring the situation closely.
- resolved Oct 15, 2025, 11:43 AM UTC
This incident has been resolved.
Notice October 14, 2025 EV Autobatch issue – Automated Batch Email Validation
Started Oct 14, 2025, 01:29 PM UTC· resolved Oct 14, 2025, 01:29 PM UTC
- resolved Oct 14, 2025, 01:29 PM UTC
Some customers may have experienced connectivity issues to Autobatch, this issue is now resolved.
Minor October 9, 2025 Intermittent connectivity with AV SOAP / GI / EAV 5h 12m Experian Address Validation, Address Validation (REST v2), Address Validation (SOAP)
Started Oct 09, 2025, 10:09 AM UTC· resolved Oct 09, 2025, 03:21 PM UTC
- investigating Oct 09, 2025, 10:09 AM UTC
We are currently investigating this issue
- investigating Oct 09, 2025, 10:13 AM UTC
Some customers may be experiencing higher error levels, or intermittent connectivity issues - We are investigating
- resolved Oct 09, 2025, 03:21 PM UTC
Service is now stable - we are monitoring closely
Notice September 30, 2025 Performance Degraded - Email Validate Services – Email Validation, Experian Email Validation
Started Sep 30, 2025, 08:37 AM UTC· resolved Sep 30, 2025, 08:37 AM UTC
- resolved Sep 30, 2025, 08:37 AM UTC
Some client may have experienced Increased response times and unknown rates from approximately 0748hrs UTC till 0815hrs UTC
Minor September 23, 2025 Incident Notification - P2 - Higher than usual response time on EV Real Time (RT) 54m Email Validation
Started Sep 23, 2025, 09:57 AM UTC· resolved Sep 23, 2025, 10:52 AM UTC
- investigating Sep 23, 2025, 09:57 AM UTC
Some customers using Email Validate may have seen higher response times. We are currently investigating the issue.
- resolved Sep 23, 2025, 10:52 AM UTC
Response times have returned to normal and we are monitoring.
Minor September 15, 2025 Degraded performance on Experian Address Validate and Global Intuitive (GI) 49m Experian Address Validation, Address Validation (REST v2)
Started Sep 15, 2025, 01:30 PM UTC· resolved Sep 15, 2025, 02:20 PM UTC
- investigating Sep 15, 2025, 02:54 PM UTC
Some customers in the UK may have seen higher response times intermittently. We are investigating
- resolved Sep 15, 2025, 03:42 PM UTC
This incident has been resolved.
Minor September 10, 2025 Degraded performance on Address Validate REST v2 1h 54m Address Validation (REST v2)
Started Sep 10, 2025, 02:45 PM UTC· resolved Sep 10, 2025, 04:40 PM UTC
- investigating Sep 10, 2025, 04:58 PM UTC
Some customers in US region may be seeing intermittent response time spikes
- resolved Sep 10, 2025, 05:07 PM UTC
Response times returned to normal - Operations team are monitoring closely.
Minor August 27, 2025 Degraded performance service Experian Enrichment 1h 2m Experian Enrichment
Started Aug 27, 2025, 03:17 AM UTC· resolved Aug 27, 2025, 04:19 AM UTC
- investigating Aug 27, 2025, 03:17 AM UTC
We are currently investigating this issue.
- monitoring Aug 27, 2025, 03:47 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Aug 27, 2025, 04:19 AM UTC
We are continuing to monitor for any further issues.
- resolved Aug 27, 2025, 04:19 AM UTC
This incident has been resolved.