Experian incident

High response time for Address Validate REST v2 and Experian Address Validate

Major Resolved View vendor source →

Experian experienced a major incident on November 28, 2025 affecting Experian Address Validation and Address Validation (REST v2), lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2025, 04:51 PM UTC
Resolved
Nov 28, 2025, 05:17 PM UTC
Duration
26m
Detected by Pingoru
Nov 28, 2025, 04:51 PM UTC

Affected components

Experian Address ValidationAddress Validation (REST v2)

Update timeline

  1. investigating Nov 28, 2025, 04:51 PM UTC

    Some customers in North America may be seeing higher response times. We are investigating with priority.

  2. resolved Nov 28, 2025, 05:17 PM UTC

    Performance issues with format requests have been fixed, and performance is back to normal levels - we are monitoring closely.