Experian incident

High error levels on EAV and GI

Major Resolved View vendor source →

Experian experienced a major incident on October 23, 2025 affecting Experian Address Validation and Address Validation (REST v2), lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Oct 23, 2025, 07:41 PM UTC
Resolved
Oct 23, 2025, 08:27 PM UTC
Duration
45m
Detected by Pingoru
Oct 23, 2025, 07:41 PM UTC

Affected components

Experian Address ValidationAddress Validation (REST v2)

Update timeline

  1. investigating Oct 23, 2025, 07:41 PM UTC

    Customers in UK region may see higher error levels, investigating.

  2. investigating Oct 23, 2025, 07:45 PM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 23, 2025, 08:27 PM UTC

    This incident has been resolved.