Experian incident

Intermittent connectivity with AV SOAP / GI / EAV

Minor Resolved View vendor source →

Experian experienced a minor incident on October 9, 2025 affecting Experian Address Validation and Address Validation (REST v2) and 1 more component, lasting 5h 12m. The incident has been resolved; the full update timeline is below.

Started
Oct 09, 2025, 10:09 AM UTC
Resolved
Oct 09, 2025, 03:21 PM UTC
Duration
5h 12m
Detected by Pingoru
Oct 09, 2025, 10:09 AM UTC

Affected components

Experian Address ValidationAddress Validation (REST v2)Address Validation (SOAP)

Update timeline

  1. investigating Oct 09, 2025, 10:09 AM UTC

    We are currently investigating this issue

  2. investigating Oct 09, 2025, 10:13 AM UTC

    Some customers may be experiencing higher error levels, or intermittent connectivity issues - We are investigating

  3. resolved Oct 09, 2025, 03:21 PM UTC

    Service is now stable - we are monitoring closely