Exoscale incident

[Network] Increased internet network latencies and packet loss

Minor Resolved View vendor source →

Exoscale experienced a minor incident on July 23, 2026 affecting DE-FRA-1 and API and 1 more component, lasting 2h. The incident has been resolved; the full update timeline is below.

Started
Jul 23, 2026, 10:54 PM UTC
Resolved
Jul 24, 2026, 12:55 AM UTC
Duration
2h
Detected by Pingoru
Jul 23, 2026, 10:54 PM UTC

Affected components

DE-FRA-1APIBlock StorageComputeManaged Database service DBaaSManaged Kubernetes SKSManaged Private NetworksNetwork Internet Transit ConnectivityNetwork Load Balancer NLBObject Storage SOS

Update timeline

  1. investigating Jul 23, 2026, 10:54 PM UTC

    We are investigating Increased internet network latencies and packet loss. We’ll post an update as soon as we have more information.

  2. investigating Jul 23, 2026, 11:41 PM UTC

    Network latency issue is now resolved.

  3. investigating Jul 24, 2026, 12:54 AM UTC

    Network latency issue is now resolved.