Exoscale incident

[API] Increased Error Rates and Latencies

Major Resolved View vendor source →

Exoscale experienced a major incident on September 3, 2026 affecting CH-GVA-2 and CH-DK-2 and 1 more component, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2026, 12:15 PM UTC
Resolved
Sep 03, 2026, 12:34 PM UTC
Duration
19m
Detected by Pingoru
Sep 03, 2026, 12:15 PM UTC

Affected components

CH-GVA-2CH-DK-2DE-FRA-1DE-MUC-1AT-VIE-1AT-VIE-2BG-SOF-1HR-ZAG-1Compute

Update timeline

  1. investigating Sep 03, 2026, 12:15 PM UTC

    We are investigating an increased error rates and latencies on the API. We’ll post an update as soon as we have more information.

  2. monitoring Sep 03, 2026, 12:25 PM UTC

    We have applied a mitigation

  3. resolved Sep 03, 2026, 12:34 PM UTC

    All systems back to nominal.