Exoscale incident

API Issue - delete custom template

Minor Resolved View vendor source →

Exoscale experienced a minor incident on July 10, 2026 affecting CH-GVA-2 and CH-DK-2 and 1 more component, lasting 1h 19m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2026, 04:00 PM UTC
Resolved
Jul 10, 2026, 05:19 PM UTC
Duration
1h 19m
Detected by Pingoru
Jul 10, 2026, 04:00 PM UTC

Affected components

CH-GVA-2CH-DK-2DE-FRA-1DE-MUC-1AT-VIE-1AT-VIE-2BG-SOF-1HR-ZAG-1Compute

Update timeline

  1. investigating Jul 10, 2026, 04:01 PM UTC

    We are investigating an issue preventing custom template deletion

  2. investigating Jul 10, 2026, 05:05 PM UTC

    We have identified the issue.

  3. resolved Jul 10, 2026, 05:19 PM UTC

    COMPUTE delete custom template is back to its nominal state.