Exoscale experienced a minor incident on July 1, 2026 affecting Global and Portal and 1 more component, lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 01, 2026, 02:44 PM UTC
We are trying to identify the root-cause of the issue. We will report back as soon as we have more information.
- investigating Jul 01, 2026, 02:52 PM UTC
We have identified the root-cause of the problem. A mitigation will be applied soon.
- investigating Jul 01, 2026, 02:54 PM UTC
To clarify the full impact of the problem: The Web Portal is unavailable at the moment. IAM is also unavailable. Creation of new SKS clusters is not available at the moment. Existing SKS clusters are not impacted.
- monitoring Jul 01, 2026, 03:06 PM UTC
A mitigation has been applied and is currently being gradually rolled out. The service should recover soon.
- resolved Jul 01, 2026, 03:12 PM UTC
The incident was resolved and all services are now back to normal.