Exoscale incident

[NLB] Increased Error Rates and Latencies

Minor Resolved View vendor source →
Started
Mar 31, 2026, 04:54 PM UTC
Resolved
Mar 31, 2026, 05:30 PM UTC
Duration
35m
Detected by Pingoru
Mar 31, 2026, 04:54 PM UTC

Affected components

DE-FRA-1Network Load Balancer NLB

Update timeline

  1. investigating Mar 31, 2026, 04:54 PM UTC

    We’re experiencing increased error rate on some NLBs in DE-FRA-1.

  2. monitoring Mar 31, 2026, 05:12 PM UTC

    We have applied a mitigation and are currently monitoring the situation.

  3. investigating Mar 31, 2026, 05:18 PM UTC

    We do still experience increased error rate, and continue to investigate

  4. monitoring Mar 31, 2026, 05:25 PM UTC

    Further mitigation has been applied, we are monitoring the situation which seems to be back to normal.

  5. resolved Mar 31, 2026, 05:30 PM UTC

    Issue has been resolved.

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