Exoscale experienced a minor incident on March 31, 2026 affecting DE-FRA-1 and Network Load Balancer NLB, lasting 35m. The incident has been resolved; the full update timeline is below.
Affected components
DE-FRA-1Network Load Balancer NLB
Update timeline
- investigating Mar 31, 2026, 04:54 PM UTC
We’re experiencing increased error rate on some NLBs in DE-FRA-1.
- monitoring Mar 31, 2026, 05:12 PM UTC
We have applied a mitigation and are currently monitoring the situation.
- investigating Mar 31, 2026, 05:18 PM UTC
We do still experience increased error rate, and continue to investigate
- monitoring Mar 31, 2026, 05:25 PM UTC
Further mitigation has been applied, we are monitoring the situation which seems to be back to normal.
- resolved Mar 31, 2026, 05:30 PM UTC
Issue has been resolved.