[NLB] Increased Error Rates and Latencies

Update timeline

1. investigating Mar 31, 2026, 10:49 AM UTC

   We’re experiencing increased error rate on some NLBs in VIE1.

2. monitoring Mar 31, 2026, 11:18 AM UTC

   We have applied a mitigation and are currently monitoring the situation.

3. investigating Mar 31, 2026, 11:35 AM UTC

   We’re still experiencing issues on customer NLBs. We’re working on mitigating the issue again.

4. investigating Mar 31, 2026, 11:37 AM UTC

   Issue is still ongoing.

5. monitoring Mar 31, 2026, 11:45 AM UTC

   We have applied a mitigation again - issue seems to not reappear for now. We’re monitoring the situation and will update accordingly.

6. resolved Mar 31, 2026, 12:34 PM UTC

   Issue has been resolved.